Job Title: Insurance Account Manager
Department: Commercial Lines
Location: Jacksonville, FL
About Acrisure
Acrisure is a global Fintech leader that combines the best of humans and high tech to offer multiple financial products and services to millions of businesses and individual clients. We connect clients to solutions that help them protect and grow what matters, including Insurance, Reinsurance, Cyber Services, Mortgage Origination and more.
Acrisure employs over 17,000 entrepreneurial colleagues in 21 countries and have grown from $38 million to $4.3 billion in revenue in just over ten years. Our culture is defined by our entrepreneurial spirit and all that comes with it: innovation, client centricity and an indomitable will to win.
Job Summary:
We are looking for an experienced, licensed insurance Account Manager to join our company. The Commercial Lines Account Manager will help build and keep business relationships for our growing client list. Our ideal candidate must provide superior service to our clients by promptly responding to their inquiries and addressing their individual needs and preferences.
Responsibilities:
Manage a portfolio of commercial insurance accounts
Provide exceptional customer service to clients, addressing their inquiries and concerns
Assist clients with policy renewals, endorsements, and claims
Collaborate with insurance carriers to obtain quotes and negotiate terms
Conduct market research to identify new business opportunities
Prepare and present insurance proposals to clients
Maintain accurate and up-to-date client records in the agency management system
Stay informed about industry trends, regulations, and changes in insurance products
Assist with benefits administration and ensure compliance with HIPAA regulations
Qualifications:
Previous experience in commercial lines account management or related field
Strong knowledge of commercial insurance products and coverages
Excellent customer service and communication skills
Proficient in using agency management systems and Microsoft Office Suite
Detail-oriented with strong organizational and multitasking abilities
Ability to work independently and as part of a team
Proactive problem-solving skills and ability to handle challenging situations
Need general agents 220 license or 440 customer service representative license
Benefits & Perks:
Competitive Compensation
Industry Leading Healthcare
Savings and Investments
Charitable Giving Programs
Opportunities for Growth
Parental Leave
Generous time away
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Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without attention to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about our privacy practices for applicants by visiting the Acrisure California Applicant Privacy Policy available at www.Acrisure.com/privacy/caapplicant.
To Executive Search Firms & Staffing Agencies: Acrisure does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered Acrisure’s property, and Acrisure will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting Acrisure’s Human Resources Talent Department.