Work Location:

Portland, Maine, United States of America

Hours:

40

Pay Details:

$23.25 - $32.75 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Personal & Commercial Banking

Job Description:

The Commercial Sales Associate III provides ongoing Commercial Customer service and documentation and loan system support as the Relationship Teams liaison on assigned accounts.

Depth & Scope:

Provides professional and efficient service to external and internal CustomersAnalyzes transaction structureProvides Customer service functionsProvides administrative support to Relationship ManagersAssists the Relationship Manager(s)  in closing loans, including assisting to clear conditions of closing, aiding in the preparation of the closing packages an organizing the loan closing packageProvides Financial Statement support, including uploading and tracking of statementsProcesses payments, advances, pay-downs, wires and line of credit adjustmentsSupports Relationship Team with reporting, loan activities, delinquencies, correspondence preparation and tracking in loan informationSupports Relationship Managers with reporting, including pipeline, loan closing and the most complex loan input on the Bank loan origination platformPrepares correspondence and provides administrative supportMay act as the initial Customer service contact and may initiate and facilitate Customer research (depends on complexity and nature of issue) ensuring a comprehensive solution to the Customer is providedProcesses Customer transactions as necessaryInteracts with external Customers as neededProvides notary services as neededProcesses more complex payments, advances, pay-downs, wires and line of credit adjustmentsInitiates and facilitates Customer research on complex issuesAssists Relationship Team with clearing and management exceptionsServes as a resource for mentoring Commercial Sales Associates I & IIPrepares  correspondence under the direction and review of the Relationship Managers and Commercial leadership.Assists in the development and making recommendations of procedures and process flowMay generate and distribute reports to the Relationship management team, including daily and monthly reportingActs as the initial Customer service contact and may research more complex Customer requests or transactionsProvides notary services for Customers as needed

Education & Experience:

High school diploma or equivalent experience3+ years related experience requiredStrong knowledge of commercial lending products, credit policy, loan documentation and administration requirements, and legal and regulatory guidelinesStrong knowledge of commercial lending policy and procedures, including lending authority, loan structures, risk ratings, loan to value ratio and other related informationStrong knowledge of commercial rate changes, billing processes, reading transaction histories, explaining late fees and interpreting the technical details of the loan system for Customers and Relationship TeamStrong Customer service skillsAnalytical, problem solving and organizational skillsStrong attention to detail, including ability to review large amounts of detailed documents for accuracyExcellent communication skills, both verbal and writtenPC skills required (Word, Excel, PowerPoint)Knowledge of Relationship Team systems and softwareAbility to multi-task along with strong attention to detailAbility to learn new tasks and systems at a fast rate

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

Domestic Travel – OccasionalInternational Travel – NeverPerforming sedentary work – ContinuousPerforming multiple tasks – ContinuousOperating standard office equipment - ContinuousResponding quickly to sounds – OccasionalSitting – ContinuousStanding – OccasionalWalking – OccasionalMoving safely in confined spaces – OccasionalLifting/Carrying (under 25 lbs.) – OccasionalLifting/Carrying (over 25 lbs.) – NeverSquatting – OccasionalBending – OccasionalKneeling – NeverCrawling – NeverClimbing – NeverReaching overhead – NeverReaching forward – OccasionalPushing – NeverPulling – NeverTwisting – NeverConcentrating for long periods of time – ContinuousApplying common sense to deal with problems involving standardized situations – ContinuousReading, writing and comprehending instructions – ContinuousAdding, subtracting, multiplying and dividing – Continuous

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.