Commercial Solutions Engineer
SHI
**Job Summary**
The Commercial Solutions Engineer will work as a technology generalist who will be customer facing and will uncover and develop opportunities. The Commercial Solutions Engineer will take a consultative approach to data center, edge, core, cloud, security, and will understand how that technology enables business. TheCommercialSolutions Engineer will report to a Solutions Director or a Regional Solutions Manager.
This position is required to report to the SHI Austin, TX office location as determined by SHI management.
**About Us**
Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. **But the heartbeat of SHI is our employees – all 6,000 of them.** If you join our team, you’ll enjoy:
+ Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
+ Continuous professional growth and leadership opportunities.
+ Health, wellness, and financial benefits to offer peace of mind to you and your family.
+ World-class facilities and the technology you need to thrive – in our offices or yours.
**Responsibilities**
_Includes but not limited to:_
+ Responsible for the Solution Practice sales quota in their territory/pod
+ Take ownership of the sales pipeline for Solution Practice opportunitiesby engaging where appropriate, following up with prospects to discover, defend and acquire new business
+ Disaster recovery solutions: backup/recovery, mirroring, active/standby, active/active
+ Engage with customers to ensure account retention and penetrate multiple lines of sales entry for Data Center, Cloud, Network, Security, Collaboration and Services business in existing accounts
+ Collaborate, develop and execute strategy for top prospects with the sales team to discover, grow and acquire new business
+ Ongoing training and learning to understand the company services offerings in all solution practice areas by attending company training and expanding knowledge though self-study
+ Collaborate and engage with multiple layers of contacts within an organization, including but not limited to CIO, IT Directors, CTO, Application Managers, etc.
+ Collaborate with sales teams and drive the sales process of the solution, including identifying the opportunity, qualifying, forecasting, decision making criteria, and closing
+ Builds the region/territory based on strategic account planning done in collaboration with the account executive and extended team
+ Demonstrates leadership to ensure that the company’s recommended solutions are comprehensive, achieve customer expectations and meet customer business needs and planning
+ Build strong relationships and trust with the technical decision maker, executive stake holders and own the technical side of customer relationships
+ Focused on delivering a world class customer experience according to company standards.
+ Develop relationships with Local Technology Community (MFG’s and SI Partners), and the appropriate customer technical personnel to establish market credibility and ensure the sales team understands the customer's on-going needs
+ Educate and develop sales teams on technical selling, product training, services and technology trends by taking advantage of office hours, setting up formal training and relationship building
+ Educate customers with product training and positioning technical solution sales cycle management
+ Mentor and guide Technology Advisors in the Advanced Solutions Group
**Qualifications**
+ Bachelor’s degree or equivalent work experience
+ Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, mirroring, active/standby, active/active, clustering)
+ Strong knowledge of Virtualization technologies, Hypervisors, server and desktop virtualization (i.e. VMware, Hyper-V, Citrix, VDI)
+ Expertise in mainstream technologies to include: Dell/EMC, NetApp, HPE, Cisco, Palo Alto, Pure Storage, Azure and AWS
+ Experience with Public and Private Cloud Solutions
+ Ability to train and disseminate information within an Area or Operation.
+ Consultative approach to cloud, virtualization, storage, networking, and servers technology
+ Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word
**Required Skills**
+ Possess a real passion for technology
+ Outstanding written and verbal communication
+ Excellent negotiation skills
+ Excellent Presentation Skills
+ Ability to work effectively, add value as a team member and assume a leadership role for the team.
+ Ability to train and disseminate information within an Area or Operation.
+ Ability to resolve and close complex technical and selling situations
+ Ability to work effectively within all levels of an organization, both internally and externally
+ Ability to work both individually and in a team environment
+ Must be results driven with a strong sense of urgency
+ Attention to detail, organization, and follow up skills are critical
+ Initiative to research and resolve problems with a positive attitude
+ Exceptional time management
+ Demonstrated technical and consultative skills
+ Ability to train and disseminate information within an Area or Operation.
+ Consultative approach to cloud, virtualization, storage, networking, and servers technology
+ Proficient with Microsoft Office Products Visio, PowerPoint, Excel, Word
**Preferred Qualifications/Skills:**
+ Ability and desire to work within a team environment, and at times independently
+ Excellent written and verbal communication skills
+ Ability to communicate complex subject matter – both verbally and written
+ Strong problem solving, organizational, and time management skills
+ Management/Leadership Skills
+ Ability to motivate and mentor
**Unique Requirements**
+ Extended hours are required to complete some special projects
**Additional Information**
+ The estimated annual pay range for this position is $45,000 - $140,000 which includes a base salary and bonuses. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.
+ Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
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**Job Locations** _US-TX-Austin_
**Requisition ID** _2024-17752_
**Approved Min (Total Target Comp)** _USD $45,000.00/Yr._
**Approved Max (Total Target Comp)** _USD $140,000.00/Yr._
**Compensation Structure** _Base Plus Bonus_
**Category** _Inside/Outside Sales_
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