Position Title:
Commercial Solutions Specialist, GCF
Pay Rate:
$75,800 – 101,000
Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range.
Category/Shift:
Salaried Full-Time
Physical Location:
6400 Poplar Avenue
Memphis, TN 38197
The Job You Will Perform:
The Commercial Solutions Specialist is a key customer facing role to elevate and tailor the 80’s of the 80/20 customer experience such as P&G in order fulfillment by optimizing key supply chain parameters across the order cycle and throughout their global network. This role will be responsible for optimizing the ongoing management of transportation and warehousing solutions based on forecasts and requirements for key customers while balancing cost, risk and performance. Additionally, this role will support the commercial organization in supply chain design, global inventory strategy, supply exception management, and providing stakeholder visibility to global supply health.
The Commercial Solutions Specialist will be directly responsible leading efforts to support the evaluation, execution, and optimization of delivery needs for a global customer’s footprint. This includes collaboration with Supply Chain, Sales, and Customer Service to gather costs and requirements for new supply chain design, presentation of options and costs to customer, monitoring and presentation of key KPI’s with customer, support of customer during hypercare, and global inventory management.
Build relationships with key stakeholders Standardize Supply Chain and Distribution Business Processes and Reporting Learn business terminology, key metrics, and drivers Develop working knowledge of current files Learn reporting and analytical systems (SAP, Excel, Power BI, etc) Gain familiarity with historical results in order to provide forward looking analysis
Key Accountabilities:
Serve as Single Point of Contact for Customer representing supply chain options, supply chain health, and global transportation market conditions Coordination with supply chain in the design of new or alternative supply chains including gathering costs, lane options, warehouse options, inventory targets and modes of transit Understand supply chain design alternatives and tradeoffs for key decisions at macro and regional levels Calculation of quarterly freight adders when applicable Supply and transportation KPI development, external scorecard generation and review with customer Monitor global supply health via KPI’s and leadership in driving escalation and solutions with internal team and customer Support for regional trials for new lanes, modes, and BCP shipments Champion Planned Delivery Time (PDT) updates in region routinely as well as supporting AE’s with best practices between regions Hypercare support including participation in some regional calls and global leadership updates Coordinate Air Freight when necessary Customer Value Quarterback internally Global Inventory Management and Visibility: Maintenance of inventory dashboard Monitoring BCP inventory levels and age Coordination between regional needs for MTS inventories
The Qualifications, Skills and Knowledge You Will Bring:
Bachelor’s Degree and 3+ years’ experience in Customer Service or Supply Chain Working Knowledge of SAP/Business Warehouse Proficiency in Microsoft Office and strong technical skills Exhibits strong customer focus Strong analytical and problem-solving skills Comfort around senior management Strong communication and presentation skills Proven ability to work successfully in a team environment. Ability to work in a global environment with multinational team and customers. Self- starter with the ability to work under pressure, handling multiple tasks in a fast-paced environment. Key Competencies: Drive for Results/Perseverance, Presentation Skills, Priority Setting, Dealing with Ambiguity, Interpersonal Savvy, Self-Development, Problem Solving, Organizing, Customer Focus, Timely Decision Making
The Impact You Will Make:
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. We have team members all around the world with diverse backgrounds, experiences, and perspectives. These are our strengths. We are committed to creating a culture where all individuals are respected, valued, engaged and have an opportunity to do their best work every day. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly inclusive and diverse culture.
The Company You Will Join:
International Paper (NYSE: IP) is the global leader in sustainable packaging solutions. With company headquarters in Memphis, Tennessee, USA, and EMEA (Europe, Middle East and Africa) headquarters in London, UK, we employ more than 65,000 team members and serve customers around the world with operations in more than 30 countries. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Net sales for 2024 were $18.6 billion. In 2025, International Paper acquired DS Smith creating an industry leader focused on the attractive and growing North American and EMEA regions. Additional information can be found by visiting internationalpaper.com
International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.