TAK Communications is a leading national telecommunications and broadband service provider that offers full value chain communications services and solutions to its customers across the US, from project management, engineering, and construction to drops, fulfilment and door-to-door sales in over 40 states. TAK Communications prides itself on being a trusted business partner for its customers in the broadband and communications sector, providing solutions that exceed their expectations.
We are seeking a Commercial Supervisor to join our team in De Pere, WI. In this role, you will supervise the day-to-day operations of assigned team members ensuring all tasks assigned to your team are completed in a timely manner and meet organizational quality standards.
Why TAK?
Full TimePaid WeeklyFull Benefits Package (Medical, Dental & Vision)Paid Time Off401(k) with Company Match!25K Company Paid Life InsuranceIndependent Work & Team CollaborationCareer Development & Advancement Opportunities!The Role
Supervise the day-to-day operations of assigned team membersKeep safety as your #1 priority for each of your team members: adhering to company safety standards and all federal, state and local lawsChampion exceeding client and company performance metrics for your assigned teamBe your team’s “expert” and “go to” resource spending 80%+ time in the fieldEnsure all tasks assigned to your team are completed in a timely manner and meet organizational quality standardsOversee initial team member training and provide ongoing feedback and developmentReview 10%+ team member work monthly and provide feedback and/or coachingComplete team member safety observations monthlyComplete employee performance management functions; disciplinary actions, performance reviews and ongoing developmentMaintain and enforce company, federal and state rules and regulations including non-discriminatory practices, payroll and overtime guidelines, etc.Ensure that resources (i.e. Company vehicle, company, and client equipment, meters, PDA’s, etc) are secured and maintained in proper working orderStrive to provide the best customer experience every day RequirementsRequirements
3+ years broadband or telecommunications experience a required, prior leadership experience a plusAbility to travel daily, open to a variety of schedules and accessible as the point of escalationExcellent customer service, time management, problem-solving and troubleshooting skillsAbility to build and maintain positive relationships with internal and external customersAbility to give feedback; positive and negative when neededStrong desire to grow and develop team membersAbility to complete work indoors, outdoors, in tight spaces and elevated by bending, reaching, twisting, climbing, and working while standing up to 70% of the timeAbility to safely navigate various terrains, managing equipment and toolsValid driver’s licensePassing of all pre-employment requirements (MVR, Background Check, Drug Screen)
Equal Employment Opportunity (EEO) Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.