Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member’s contributions and offers a supportive environment for career development. Come, stay, and grow with us.
Job DescriptionThis commercial manager develops new prospects and interacts with existing customers to increase sales of products and services. The person in this position generally develops business with key or named accounts and may lead dedicated account teams.
Duties include, but are not limited to:
Select the correct products or assist customers in making product selections based on customer needs, product specifications and applicable regulations.Negotiate prices, terms of sale and service agreements.Ensure high post-sales satisfaction by facilitating positive, long-term relationships and high potential for repeat business with customers.Set account and territory plans on an annual, quarterly and monthly basis.Coach and mentor less experienced sales representatives as needed.
WE VALUE DIVERSITY
Here at Lennox, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.
Requires a bachelor's degree or an equivalent combination of education and experience. Requires at least 5 years related experience.
Requires expert abilities with building relationships, listening, persuading, negotiating and managing time. Requires knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Effective at written and verbal communication. Requires substantial industry and product knowledge. Must be able to use Microsoft Office and Customer Relationship Management software.