**Commercial Treasury Implementation Manager** The Commercial Treasury Implementation Manager oversees the daily activities of the business banking support & implementation team through achievement of business objectives, development and implementation of process improvements, and training and developing associates for high performance. As a subject matter expert in business banking, this job includes responsibility for documenting business banking center procedures and participates in strategic initiatives specific to the business banking center. **Key Responsibilities and Duties** + Coaches and develops business banking center associates for high performance including providing an exceptional customer experience as well as the product/process knowledge needed to effectively consult with clients. + Ensures associates have a high level of engagement and understand the strategic vision and mission of the business banking center and how they individually contribute to success. + Acts as a liaison with other departments (risk, legal, marketing, retail banking operations) to correct issues identified through customer contact/feedback or other internal reviews. + Comprehends more advanced or infrequent client, system, or procedural issues and provide necessary guidance for timely resolution. + Escalates matters involving monetary risk exposure (i.e., improper approvals, suspicious requests, etc.) to the appropriate associate/approver per organizational charts and approval matrices. + Recommends procedural, security, and other changes or improvements to benefit the overall departmental objectives. + Maintains expertise on all current treasury management system, product, and service features, functionality, and pricing so that all related client inquiries and reported issues can be responded to quickly and accurately. **Educational Requirements** + University (Degree) Preferred **Work Experience** + 5+ Years of related Required; 7+ Years of related Preferred **Physical Requirements** + Physical Requirements: Sedentary Work **Career Level** 8PL **Preferred Qualifications:** + Minimum of 5 years of experience in commercial treasury management, with a proven track record of successful project implementations. + Strong understanding of treasury management products, services, and technologies. + Excellent project management skills, with the ability to manage multiple projects simultaneously. + Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal stakeholders. + Proficiency in using treasury management software and tools. + Strong analytical and problem-solving skills. This position is Hybrid which requires working in the office four days per week, with one flexible day to work remotely. Posting end date: 2/7/2025 **Job Seeker Notice** EverBank, N.A. ("EverBank") is a nationwide specialty bank providing high-value products and services to consumer and commercial clients nationwide. As a pioneer in online banking, we offer convenient digital access for clients 24/7, in addition to phone banking services and a network of financial centers. EverBank's commitment is to deliver to our clients high-performing, high-yield solutions backed by exceptional service, always giving them the advantage they expect, to make the most of their money. VEVRAA Federal Contractor Member FDIC Notice to Job Seekers (https://everbank.com/about/careers/notice-to-job-seekers) **Pay Range** $80,300 - $108,700 EverBank, N.A. is an equal opportunity (EEO) employer, dedicated to maintaining a work environment free of bias, harassment, discrimination and retaliation. As an EEO employer, EverBank expressly prohibits discrimination, harassment and retaliation based on protected characteristics such as race, creed, ethnicity, color, age, religion, sex, sex stereotype, pregnancy, sexual orientation, gender, gender identity, gender expression, transgender status, marital status, national origin, ancestry, physical or mental disability, genetic history and information, or military or veteran status. Providing a safe, inclusive environment is a priority at EverBank and, consistent with that mission, EverBank considers all qualified applicants for employment regardless of protected status. We will not discharge or in any other manner discriminate against associates or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another associate or applicant. However, associates who have access to the compensation information of other associates or applicants as a part of their essential job functions cannot disclose the pay of other associates or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by us, or (c) consistent with our legal duty to furnish information.