Virginia Beach, VA, US
2 days ago
Common Area Attendant – Floor Technician
Job Description

HGV Now Offers Day One Team Member Benefits! 

Envision working at a Caribbean-inspired resort that sits just steps from the lively Virginia Beach Boardwalk and is a stone’s throw away from the ocean. As a Common Area Attendant Floor Technician, you will ensure all public areas are clean and maintained according to standards. You will also provide excellence in service for guests and owners while on the property, respond to guest inquiries and needs. You will also follow brand standards at all times and demonstrate commitment and dedication to our service culture and HGV values.

Why do Team Members Like Working for us?

Day One Benefit  Motivating base pay Recognition Programs and Rewards Discounted Hilton hotel rates  401(k) program with company match Paid Time off and Paid Sick Days Paid Parental Leave  Employee stock purchase program Tuition reimbursement programs Numerous learning and advancement opportunities Responsibilities: Cleans guest corridors, landings, stairwells, vacuums, carpet cleaning and heavy cleaning of all assigned units, offices and public areas, assists in furniture moves in compliance with all standards of quality and productivity. Ensures all assets and supplies for the department are secured in a neat and orderly fashion in storage areas. Promptly turns in all lost and found items after being properly tagged and identified.  Perform general cleaning duties in public areas (i.e., wipe down stairwells, railings, walkways, trash rooms, maintain all trash bins), and general dusting and deep cleaning of public areas.  Maintain the cleanliness of the Lobby; ensure all glass doors are clean /spotless. The accurate stock level of supplies in public area restrooms and fitness center   Maintain cleanliness and proper stock levels of supplies in public area restrooms.  Promptly report any repair or engineering requests  Greet guests immediately with friendly/sincere acknowledgment.  Provide customer service to guests, including providing information about resort services, activities, and local attractions.  Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now,  Completes all required Company training/compliance courses as assigned.  Adheres to Company standards and maintains compliance with all policies and procedures.

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents & Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

*Eligibility: All U.S. hourly Team Members not represented by a labor organization or subject to collective bargaining agreement.

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