Communications and Outreach Assistant (CSA II) - UPDATED Print (https://www.governmentjobs.com/careers/portlandor/jobs/newprint/4761074) Apply  Communications and Outreach Assistant (CSA II) - UPDATED Salary $20.00 - $26.52 Hourly Location 1120 SW 5th Ave, OR Job Type Casual Job Number 2024-01241 Bureau Portland Water Bureau Opening Date 12/16/2024 Closing Date 1/6/2025 11:59 PM Pacific + Description + Benefits + Questions The Position Ready to build your experience in community outreach and communications? Interested in community resilience, public health and environmental protection? The Portland Water Bureau’s Communications & Outreach Team seeks two qualified candidates to be our next Construction Project Outreach Assistants (Community Service Aide II)! About the Position Job Appointment: Casual Work Schedule: Schedule will be approximately 20 hours per week, with scheduling flexibility. This role will work with their hiring manager to determine their schedule. Note: This Community Service Aide (CSA II) position has a maximum of 1,400 hours in a calendar year. Work Location: The Portland Building - 1120 SW 5th Ave., Portland, OR 97204 Benefits: This position has limited benefits eligibility. Please review our benefit tab for more information. Union Representation: This position is not represented by a union. Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to submit a résumé and cover letter for this application. Position Summary The Portland Water Bureau, part of the City of Portland's Public Works Service Area, is looking for two organized, self-directed assistants to support its communications team with tasks related to - + Construction project outreach. + Community events. + General communications projects. The Communications and Outreach Assistant is an on-going position who will - + Perform writing and editing. + Provide administrative support for daily operations. + Provide support for public information campaigns. + Assist with routine website maintenance. + Assist with other tasks assigned by the Sr. Community Outreach Representative. Critical projects these roles will support include, The Willamette River Crossing, Washington Park Reservoirs Replacement, Mt. Tabor Reservoirs, Bull Run Treatment Projects (filtration), and several critical water main (pipe) replacement projects designed to strengthen the region’s largest water system. As Communications and Outreach Assistant ( CSA II), you will: + Draft content for communications plans, construction updates, web content, direct mail campaigns, social media and internal communications. + Provide outreach research support and participate in construction site assessments. + Use plain language to inform critical infrastructure projects. + Engage with the public at community events and meetings. + Assist with project coordination, including meeting scheduling and preparation, public inquiry management, and event staffing. + Perform administrative tasks independently, including tracking document review processes and translations. As a person, you are: + Detail Oriented: Your attention to detail is helpful while tracking and creating inventories + Strong Communicator: A person who builds trust and strong relationships through frequent and transparent communication. + Collaborative: Partnerships are important to you. You can develop and maintain strong working relationships with people from different backgrounds and lived experiences. + Willing to Learn: You are not afraid to ask questions. About Portland Water Bureau: The Portland Water Bureau (PWB) serves almost a million people in the Portland area, about a quarter of Oregon's population. PWB values a diverse workforce and seeks ways to promote equity and inclusion within the organization and with the public. Our mission: We serve excellent water every minute of every day. Our vision: The water our community loves is safe and abundant for generations to come. Our equity commitment: We work to uproot systemic inequities and their impacts on our employees and the people we serve. We commit to the difficult – and essential – work of transforming Water Bureau policies, practices, and culture to better serve historically and currently oppressed communities. Our values: Honor our responsibility. We take part in a long legacy of careful stewardship of natural resources, infrastructure, and public trust. We never forget that water is essential. Serve our community. We know people depend on us. We are dedicated to listening, communicating, and acting with compassion. Work well. Our strength lies in the skills, expertise, and creativity our employees bring to work every day. We work hard, we work safely, and we adapt. Use money wisely. We work to control costs while maintaining high standards. We invest to make our water system stronger, more flexible, and better prepared for challenges ahead. We value diverse perspectives and life experiences and aspire to hire and support people who reflect the diversity of the people of Portland. People of color, LGBTQA+ and other identities, people with disabilities, and veterans are encouraged to apply. Employees are guided by the shared values of public service, customers, communication, and equity. We work hard every day to share the stories about how our investments in the water system ensure safe and abundant water for generations to come. Your unique perspective and lived experience will help shape our work and strengthen our organization. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and recruiter! We'll review the job announcement, discuss position duties and responsibilities, and answer any questions you may have about the position. Thursday, December 19, 2024, at 12:00pm Pacific Time (US and Canada) Zoom Meeting Link : https://us06web.zoom.us/j/83823561030 Meeting ID: 838 2356 1030 Have a question? Contact Information: Vanessa Bodien, Recruiter Bureau of Human Resources Vanessa.Bodien@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: + Knowledge of and experience with professional writing, including the ability to use plain language to relay highly technical information to the average reader. + Knowledge of and experience with standard office programs and virtual engagement tools, especially Microsoft Office & Office 365 (Outlook, Word, Excel, Teams, and more) and Zoom. + Strong interpersonal communication skills, including the ability to communicate across different communication styles and cultural backgrounds. + Ability to multitask and prioritize work. The following qualifications are preferred, but not required to apply: + Previous experience, either part-time or full-time, in customer service, communications, professional writing, community outreach, or related field. + Ability to use the Adobe Create Suite, specifically InDesign + Verbal and written fluency in any of the Qualifying Languages as part of the City of Portland's Language Pay Differential. More information can be found here (https://www.portland.gov/bhr/class-comp/language-pay-differential-overview/language-pay-differential-eligibility) . The Recruitment Process There may be additional delays with our recruitment timeline due to the holiday season - Thank you for your understanding. **PLEASE NOTE: The eligible list generated from this recruitment may be used to fill future vacancies** Step 1: Apply online between December 16 , 2024 – January 6, 2025 Required Application Materials: + Résumé + Cover Letter Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: + Do not attach any additional documents. Only the documents requested in the job application will be reviewed. + Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. + Your résumé should support the details described in your cover letter. + Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. + You can use AI tools to assist with your job application. However, please make sure to personalize your cover letter. Avoid copying and pasting directly from the AI tool you use. We encourage using AI to generate ideas, and then customizing the text to reflect your own experiences and skills. + All applications must be submitted via the City's online application process. + E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of December 30, 2024 + There will be an evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their résumé and cover letter, weighted 100%. + Your résumé and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. + You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 (https://www.portland.gov/policies/human-resources-administrative-rules/employment/hrar-301-recruitment-processes) for complete information. + Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of January 6, 2025 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): Week of January 13, 2025 Hiring bureau will review and select candidates for an interview. Step 5: Offer of Employment: Late January 2025 Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. Step 6: Start Date: Late January 2025 - Early February 2025 A start date will be determined after all conditions of employment have been met. Timeline is approximate and subject to change without notice. Additional Information Click here (https://www.portland.gov/bhr/career-center/recruitment-policy) for additional information regarding the following: + Veteran Preference + ADA, Pregnancy, and Religious Accommodations + Work Status + Equal Employment Opportunity An Equal Opportunity/Affirmative Action Employer This summary outlines the benefit programs, actual benefits may vary depending on bargaining unit and employment status. The City of Portland offers a comprehensive benefit package that is competitive with other private and public sector employers. More detailed information can be obtained by calling the Health & Financial Benefits Office at 503-823-6031. Health Care (Medical, Vision and Dental) (https://www.portlandoregon.gov/bhr/67562) Casual employees can become eligible for health benefits (medical, dental & vision) through Affordable Care Act (ACA) employer provisions if they meet the necessary paid hours requirement, as determined by the Health & Financial Benefits Office. Retirement (http://www.oregon.gov/PERS/) Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP) The City currently pays the employee's share of the retirement contribution. Employees who are OPSRP members are vested after five years of contributions or when they reach age 65 (age 60 for police and fire.) Sick Leave (http://www.portlandoregon.gov/citycode/article/12414) Casual employees accrue sick leave as outlined in the City of Portland protected sick time law. Family Medical Leave (http://www.portlandonline.com/omf/index.cfm?c=27799&a=12415) In accordance with federal and state law, and the City policy for family medical leave, the City grants family and medical leave to eligible employees for certain family and medical related reasons. 01 Thank you for your interest in joining the team at the City of Portland. We sincerely value your time and hope to make your application experience as positive as possible. The following supplemental questions are an important step to assist us in determining if you have the minimum qualifications to succeed in the posted vacancy. Write specific and unique responses to each question. Answering "No", to any of the Yes/No questions or answering an essay question with the following "See resume", or entering "N/A" for any of the minimum qualifications listed in the "To Qualify" section may eliminate you from further consideration. Note: If you are requesting veterans' preference, please be sure to upload a copy of your DD214 and/or Veteran's administration letter stating your disability. Veteran's preference documentation must be submitted by the closing time of this announcement. Have you read and understood all the information listed above? + Yes + No - If you have any questions, please contact the recruiter on the announcement. 02 Where did you first learn about this job opportunity? (If on a website or job board, please specify which one) 03 The City of Portland receives public records requests at times. Please indicate which response you find appropriate: (Answer will not disqualify you from the process) + My application was submitted with the understanding that the City of Portland would keep the information confidential and would only disclose the information if ordered to do so. I would not have submitted this application without the promise of confidentiality. + You may release my application; I am waiving confidentiality. Required Question Agency City of Portland Address 1120 SW 5th Ave, Room 987 Portland, Oregon, 97204 Website http://www.portlandoregon.gov/jobs Apply Please verify your email address Verify Email