Position Summary

Solution Analyst – Communications Developer: Deloitte Consulting, US Delivery Center

Are you a passionate pioneer in communication, transformation, and technology? Or a solutions builder who wants to work in a collaborative environment with a strong company culture, without the extensive demands of travel? If so, consider an opportunity with our innovative and forward-thinking US Delivery Center (USDC).

At Deloitte's US Delivery Center (USDC) we help clients achieve a higher level of service in operational efficiency and business value. The USDC leverages scale, talent, and a center delivery model to provide high quality, cost-effective service with standardized processes and procedures. Our US Delivery Centers have been growing since 2014 with significant, continued growth on the horizon. Our delivery centers are based in Mechanicsburg, PA, Lake Mary, FL and Gilbert, AZ.

Deloitte Consulting’s Human Capital practice is a leading global advisor and implementation partner working with companies, governments, and organizations around the world. Our goal is to improve our clients’ organizational results and impact by focusing on challenges at the intersection of business and people.

Interested? Learn more below:

Work you’ll do
As a Communications Developer, Solution Analyst in the Organizational Transformation practice, you will act as an advisor to clients and assist them with the communications necessary to successfully implement and adopt new technologies or business process changes. You will do this by performing the following job responsibilities:

Align with our core values (Flexibility, Authenticity, Connection, Empowerment, Diversity and Unity)Support communication plans/strategy and execution of project requirements, client style & tone, goals, dates and more for government clientsEnsure plans are accurate, align with industry standards and incorporate Deloitte’s best practicesSupport audits of existing campaign assets and utilize a content style guide that includes tone of voice, glossary and guidelinesAssist in the Define, building and implementation of enhancements to processes, systems and structure of the content strategy craftParticipate in interviews and other fact-finding research and synthesize findings into key pointsWork with a communications lead to support communications workstreams from initial client meetings through development, review, revision, production, distribution, and evaluationIdentify and recommend creative ideas to deliver on strategic goalsExecute communications campaigns, including awareness, branding, launch, social, and moreDevelop customized solutions and draft documents utilizing strong skills in problem solving, grammar, punctuation and attention to detailLeverage data and content strategy knowledge to transform historical assets into new solutions for communication deliveryCreate a broad range of communication materials across multiple communication channels, including print, digital, multimedia, social networks, and webDevelop creative, engaging, well-designed communications materials to meet client goals through the use of various advertising and marketing principles such as: emails, newsletters, infographics, podcasts, video scripts, responsive email templates, social media posts, website wireframes and other digital/multimedia communicationsWork with designers to develop graphic identities and approachesBalance multiple assignments and schedule workload to meet established deadlinesKeep abreast of communication and industry trendsContribute to practice development, including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.

The Team

The Organization Transformation practice is about transforming the organization to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization’s culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.

Qualifications

Required:

Bachelor’s degree, preferably in Communications, Journalism, English, Advertising, Digital Marketing, or other related field or equivalent experience1+ years of hands-on/applied experience in the above areasStrong interpersonal, verbal, and written communications skillsAbility to think creatively and conceptually, with a passion for storytellingStrong creative, writing, editing, organizational and planning skills and a willingness to learn from othersExposure to change management and communication strategiesPresentation experience and understanding of digital, print and video communication channelsStrong attention to detail, time management and follow throughAbility to work well with others in a team environmentProficiency in Microsoft Suite (Word, Excel and PowerPoint)Must be willing to live in or within a commutable distance to the Gilbert, AZ, Mechanicsburg, PA, or Lake Mary, FL delivery center(s)Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve. This might include overnight travelExpected to co-locate in your designated office/USDC location up to 30% of the timeMust be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the futureMust be able to obtain the required level of security clearance for this role

Preferred:

Project management support and workplan support experienceRisk and issue management support experience

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html 

Recruiting tips

From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters. Benefits

At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you. Our people and culture

Our diverse, equitable, and inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our client most complex challenges. This makes Deloitte one of the most rewarding places to work. Learn more about our inclusive culture. Our purpose
Deloitte’s purpose is to make an impact that matters for our clients, our people, and in our communities. We are creating trust and confidence in a more equitable society. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. We are focusing our collective efforts to advance sustainability, equity, and trust that come to life through our core commitments. Learn more about Deloitte's purpose, commitments, and impact. Professional development

From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.