Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

The PNC Financial Services Group is seeking a Communications Lead Senior to join its Marketing and Corporate Communications department. The Communications Lead Sr. will be part of the Employee & Executive Communications team, which includes Enterprise Communications and People & Culture communications. Among other areas, the team leads internal communications for Human Resources, Internal Audit, Finance, Legal, Risk, the Regional Presidents Organization and PNC’s chairman and CEO. The team also manages PNC’s corporate recognition programs.

The Communications Lead Senior will report to the Senior Communications Manager of Enterprise Communications and can be based in Pittsburgh, PA.

What You'll Do:
• serve as the executive communications lead for Finance and internal Audit, including PNC’s chief financial officer and general officer.
• play a critical role in bringing an enterprise lens to our colleagues’ and partners’ content; providing updates on progress and performance and advising on current and future communications opportunities
• conduct research and peer benchmarking to identify new opportunities that help strengthen employees’ understanding of PNC’s strategic priorities
• lead special projects and manage other communications as assigned.

As part of your role, you will produce high-quality content for the company’s employee-facing channels, and work closely with colleagues across Marketing and Corporate Communications to develop holistic communications plans that leverage internal, external and digital channels.

Qualifications:
• Bachelor’s degree in business or communications-related field
• 12+ years of experience in corporate communications; financial industry experience preferred
• 12+ years of experience in the development of holistic communications strategies in support of employee engagement, stakeholder relationship-building and executive communications
• Strong writer and editor; excellent story telling capability and ability to develop content that resonates across multiple communications platforms

Job DescriptionEstablishes the strategic direction and oversees initiatives and materials.Develops communication strategies; plans, researches, and develops content for complex communications initiatives.Identifies issues and opportunities, serves as trusted advisor to organization on all aspects of communication, and engages other parts of the organization to ensure strategic alignment, clarity, and accuracy of message.Coordinates final review and approval before internal or external communications are released.Leads project teams, coaches, influences outcomes, and evaluates success as appropriate.Consults and advises on communications strategies based on data-driven insights.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsBranding, Change Management, Creative Process, Design Thinking, Digital Marketing, Media Relations, Prioritization, Strategic Communication Planning, Strategic Planning

CompetenciesCopywriting and Editing, Decision Making and Critical Thinking, Effective Communications, Influencing, Media Channel Management, Organizational Communications, Planning: Tactical, Strategic

Work ExperienceRoles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

EducationBachelors

CertificationsNo Required Certification(s)

LicensesNo Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses.  Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

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