Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Are you looking for a new opportunity to hone your strategic communications skills?

Job Description

Reporting to the Group Communications Manager, the Communications Manager is responsible for providing strategic recommendations, developing and managing execution of communications for a range of Business Banking projects and initiatives. Working with project teams, business partners and subject matter experts, you will take a lead role in the development and execution of internal communications that support the overall Business Banking strategy. This position is ideally suited for an individual who is a self-starter with solid writing and relationship management skills, business acumen, effective time management skills and a strong commitment to quality and accuracy.

Accountabilities

Manage the development and execution of communications strategies for projects and initiatives, from needs assessment, planning, content development to distribution.Provide communications guidance to the Business Banking executive team and subject matter experts from a variety of functional areas.Create executive content and messaging in the appropriate voice and tone that aligns to strategic initiatives.Champion communications best practices and advocate for an exceptional colleague and customer experience.Manage ongoing relationships with enterprise partners to ensure coordination of communication activities, as required.Monitor and analyze the effectiveness of communications and make recommendations that enhance the Business Banking colleague and customer experience.

Requirements - What We're Looking For

3-5 years of proven experience leading communications strategies and plans.Excellent communication skills (written and verbal) with strong attention to detail.Ability to work independently but also collaboratively with a variety of individuals at different levels and from different areas/functions.Strong organizational skills with the ability to manage multiple projects/tasks and work with multiple stakeholders simultaneously.Ability to manage and deliver on competing initiatives under tight timelines while staying resilient and positive under pressure.Strong interpersonal and relationship management skills with the ability to influence and persuade at all levels.Must be a highly motivated self-starter.Comfortable with ambiguity and able to balance changing requirements and priorities.

Specific Educational Requirements / Accreditations

An undergraduate degree in a related fieldPost graduate degree in Public Relations/Communications or related field would be an asset

Department Overview: 

Business Banking Divisional Office supports Business Bankers in the pursuit of Our Quest to be the number one Business Bank in Canada. As part of Business Banking Divisional Office, the Employee Engagement team supports Business Banking colleagues and groups across Canada through internal communications, our intranet (BB-Web), multimedia and digital initiatives. Our team is committed to delivering an extraordinary colleague experience across the entire Business Bank. We work closely with our partners in Divisional Office, CAPA, Marketing, Digital, and HR to ensure alignment of objectives and the successful execution of programs and initiatives.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet