POSITION: Communications Manager
DEPARTMENT: Executive Office
REPORTS TO: General Manager
FLSA STATUS: Salaried/Exempt
Summary
ASM Global, LLC, the global leader in privately managed public assembly facilities, has an excellent and immediate opening for the Communications Manager position for ASM Global/Salt Palace Convention Center and Mountain America Expo Center. The selected person will direct and manage social and electronic content programs, issue management communications efforts to stakeholders, market efforts for assigned events, and help manage customer relations programs across all venues. The selected candidate will also help drive company engagement by managing the employee incentive program.
Essential Duties and Responsibilities
Primary point of contact for internal employee and external partner/client communications.
Produce and edit professional communications which deliver persuasive impact and clarity of message for both internal and external customers.
Ensure company policies and updates are properly communicated company wide.
Maintain and develop content specific to an internal digital display network.
Use and integrate logo and brand related items on all communications materials.
Maintain and create all content for social media sites (Facebook & Instagram)
Collaborate and coordinate with stakeholders to ensure consistent messaging and a unified approach to communications.
Develop, design and distribute digital quarterly newsletters
Champion the “You Are Here” culture via several communications media.
Serve on all “You Are Here” committees in effort to ensure proper program efficiency and communication.
Develop working relationships with partners and other community organizations, to further the outreach of the “You Are Here” program.
Act as support and contact for the development and integration of new technologies or business initiatives that require robust messaging and instruction.
Shoot and maintain a digital photography library of contracted events and internal activities for documentation and external communications.
Provide efficient and timely communications during times of crisis in conjunction with the General Manager and Department Directors.
All other duties, as assigned.
Qualifications
Excellent written, verbal, and presentation skills.
Good organizational, planning, and coordination skills
Ability to multi-task and re-prioritize as needed
Ability to edit and coordinate effective, creative, and visually engaging digital content
Digital photography and editing skills.
Desire to take full ownership of assigned projects and can work independently
Ability to manage multiple projects simultaneously
Possesses a sense of urgency; is self-motivated and detail-minded
Strong interpersonal skills and ability to build collaborative relationships
Good verbal presentation, group dynamic, and facilitation skills
Proactive approach in resolving problems and issues
Education and/or Experience
2+ Years communication experience.
Knowledge of Adobe and/or Affinity Suites
Demonstrated proficiency with all types of content management
Experience working in a high-volume, fast-paced environment
Working knowledge of Microsoft Office and web content management systems experience
Skills and Abilities
Confident communication skills
Strong writing, editing, proofreading, layout and design, professional printing/publishing
Excellent Organizational and planning Skills
Superior project management and time management skills
A wide degree of creativity and latitude
Strong knowledge of current trends in digital/social media
Self-motivated with a positive professional approach to management
Computer Skills
Microsoft Office Suite (O365)
Adobe
Note
The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.