The Executive Office of Health and Human Services (EOHHS) is seeking an engaged and dynamic Communications Manager to join the team supporting the Secretary of Health and Human Services. The Communications Manager is part of a highly visible team that partners across the EOHHS secretariat, collaborating cross-functionally with legislative affairs, program teams, agency communications leads, and the Governor’s Office focused on critical issues, such as fast-moving public health crises.

The successful candidate is a driven, detail-oriented person with excellent writing and project management capabilities who can work in a flexible, team-based environment. This is a role for someone with strong grounding in communications and public affairs tactics and familiar with health and human services subject matter through past professional and/or academic experience.

The Executive Office of Health and Human Services (EOHHS) is one of the strongest health and human services operations in the country – a safety net that sustains some of Massachusetts’ most vulnerable children, families, and older adults. With a team of more than 23,000 staff across 11 agencies and the MassHealth program, EOHHS is the largest secretariat in Massachusetts state government and provides access to medical and behavioral health care, long-term services and supports, key nutritional and financial benefits and more for nearly 1 in every 3 Massachusetts residents. If you want to support EOHHS’ critical mission as Communications Manager, please apply.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

Public Remarks/Executive Briefings:

Advise Secretary on public/stakeholder engagement opportunities and incoming invitations Draft accurate and engaging remarks/talking points for the Secretary Prepare briefing materials for the EOHHS Secretary’s public/speaking events including necessary policy points, funding and statistics, case details, and/or other materials and information for the Secretary and Administration senior leaders Engage EOHHS agencies to request and organize information for briefings and draft talking points for key Administration officials (Governor, Lt Governor, Secretary, et al.) with clear direction and deadlines to ensure timely delivery of materials to leadership Draft written messages on behalf of the Secretary, including periodic messages to EOHHS staff

Public Affairs/Advance:

Lead strategic planning of Secretary’s public engagements and EOHHS-related public events for other administration leadership including Governor and Lieutenant Governor Support the Secretary’s public appearances by coordinating with event host(s) on all logistics and communications deliverables; coordinate with the Secretary’s Executive Assistant on scheduling mattersPartner with thecommunications team including the Media Relations Manager to manage media elements of all public events and appearances Day-of-event: Provide on-the-ground logistics – advance event and staff Secretary Capture events through quality pictures and/or video

Digital Media/Marketing:

Manage EOHHS social media presence and create digital content across channels (e.g., Instagram, X); create graphic and video content, using programs like Canva and the Adobe suite Partner with Director of Communications and Deputy Director of Communications to oversee EOHHS agency marketing/advertising projects as needed 

Additional duties:

Coordinate agency/Secretariat review of Governor proclamations: facilitate data verification, proofread, and secure internal approvals before returning to the Governor’s Office Support the EOHHS communications team by managing key routines and deliverables, including regular meetings with EOHHS agency communications teams 

Preferred Qualifications:

Minimum 3-5 years’ experience preferred.  Detail-oriented and highly organized, with a strong ability to successfully multi-task and manage priorities; able to prioritize items by urgency and risk while working promptly. A compelling writer who can draft content concisely, express thoughts clearly, and develop ideas in a logical sequence. Ability to present complex information, including policy and data/statistics, to a variety of audiences (ranging from subject matter experts to the public) by utilizing a variety of formats (e.g., written remarks, oral and visual presentations, etc.) and in a clear and succinct style. Exposure to, and interest in, health and human services subject matter (demonstrated through past professional and/or academic experience) and a desire to expand knowledge in this space. Demonstrated ability to coordinate the efforts of diverse groups. Capacity to exercise sound judgment and to exercise discretion in handling confidential information. High level of self-motivation and accountability, bringing enthusiasm and energy to the team. Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook; experience capturing video content (e.g., iPhone) and utilizing virtual meeting platforms (e.g., Zoom, Microsoft Teams).

Please be prepared to provide samples of your professional work.

About the Executive Office of Health and Human Services:

The Executive Office of Health and Human Services (EOHHS) oversees expenditures of over $22 billion annually. As the largest secretariat, has approximately 24,000 employees and services almost 2 million people, one in three residents of the Commonwealth. The mission of EOHHS is to provide effective leadership and management in the development and provision of health and human services that promote health and safety, independence, and quality of life for individuals and families, and communities throughout the Commonwealth of Massachusetts.

To learn more about EOHHS, please visit:https://www.mass.gov/orgs/executive-office-of-health-and-human-services

Pre-Offer Process:

A criminal and Tax background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theReasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

The Executive Office of Health and Human Services (EOHHS) is seeking an engaged and dynamic Communications Manager to join the team supporting the Secretary of Health and Human Services. The Communications Manager is part of a highly visible team that partners across the EOHHS secretariat, collaborating cross-functionally with legislative affairs, program teams, agency communications leads, and the Governor’s Office focused on critical issues, such as fast-moving public health crises.

The successful candidate is a driven, detail-oriented person with excellent writing and project management capabilities who can work in a flexible, team-based environment. This is a role for someone with strong grounding in communications and public affairs tactics and familiar with health and human services subject matter through past professional and/or academic experience.

The Executive Office of Health and Human Services (EOHHS) is one of the strongest health and human services operations in the country – a safety net that sustains some of Massachusetts’ most vulnerable children, families, and older adults. With a team of more than 23,000 staff across 11 agencies and the MassHealth program, EOHHS is the largest secretariat in Massachusetts state government and provides access to medical and behavioral health care, long-term services and supports, key nutritional and financial benefits and more for nearly 1 in every 3 Massachusetts residents. If you want to support EOHHS’ critical mission as Communications Manager, please apply.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

Public Remarks/Executive Briefings:

Advise Secretary on public/stakeholder engagement opportunities and incoming invitations Draft accurate and engaging remarks/talking points for the Secretary Prepare briefing materials for the EOHHS Secretary’s public/speaking events including necessary policy points, funding and statistics, case details, and/or other materials and information for the Secretary and Administration senior leaders Engage EOHHS agencies to request and organize information for briefings and draft talking points for key Administration officials (Governor, Lt Governor, Secretary, et al.) with clear direction and deadlines to ensure timely delivery of materials to leadership Draft written messages on behalf of the Secretary, including periodic messages to EOHHS staff

Public Affairs/Advance:

Lead strategic planning of Secretary’s public engagements and EOHHS-related public events for other administration leadership including Governor and Lieutenant Governor Support the Secretary’s public appearances by coordinating with event host(s) on all logistics and communications deliverables; coordinate with the Secretary’s Executive Assistant on scheduling mattersPartner with thecommunications team including the Media Relations Manager to manage media elements of all public events and appearances Day-of-event: Provide on-the-ground logistics – advance event and staff Secretary Capture events through quality pictures and/or video

Digital Media/Marketing:

Manage EOHHS social media presence and create digital content across channels (e.g., Instagram, X); create graphic and video content, using programs like Canva and the Adobe suite Partner with Director of Communications and Deputy Director of Communications to oversee EOHHS agency marketing/advertising projects as needed 

Additional duties:

Coordinate agency/Secretariat review of Governor proclamations: facilitate data verification, proofread, and secure internal approvals before returning to the Governor’s Office Support the EOHHS communications team by managing key routines and deliverables, including regular meetings with EOHHS agency communications teams 

Preferred Qualifications:

Minimum 3-5 years’ experience preferred.  Detail-oriented and highly organized, with a strong ability to successfully multi-task and manage priorities; able to prioritize items by urgency and risk while working promptly. A compelling writer who can draft content concisely, express thoughts clearly, and develop ideas in a logical sequence. Ability to present complex information, including policy and data/statistics, to a variety of audiences (ranging from subject matter experts to the public) by utilizing a variety of formats (e.g., written remarks, oral and visual presentations, etc.) and in a clear and succinct style. Exposure to, and interest in, health and human services subject matter (demonstrated through past professional and/or academic experience) and a desire to expand knowledge in this space. Demonstrated ability to coordinate the efforts of diverse groups. Capacity to exercise sound judgment and to exercise discretion in handling confidential information. High level of self-motivation and accountability, bringing enthusiasm and energy to the team. Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, and Outlook; experience capturing video content (e.g., iPhone) and utilizing virtual meeting platforms (e.g., Zoom, Microsoft Teams).

Please be prepared to provide samples of your professional work.

About the Executive Office of Health and Human Services:

The Executive Office of Health and Human Services (EOHHS) oversees expenditures of over $22 billion annually. As the largest secretariat, has approximately 24,000 employees and services almost 2 million people, one in three residents of the Commonwealth. The mission of EOHHS is to provide effective leadership and management in the development and provision of health and human services that promote health and safety, independence, and quality of life for individuals and families, and communities throughout the Commonwealth of Massachusetts.

To learn more about EOHHS, please visit:https://www.mass.gov/orgs/executive-office-of-health-and-human-services

Pre-Offer Process:

A criminal and Tax background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visithttp://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete theReasonable Accommodation Online Request Form

For questions, please the contact the Office of Human Resources at 1-800-510-4122 and select option #4.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics?Explore our Employee Benefits and Rewards

An Equal Opportunity / Affirmative Action Employer.Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC)may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.