Communications Rep I, II, Sr Location: Lewisville, TX, United States Job ID: 6088926 Date Posted:Feb 26, 2025 **POSTING DEADLINE** This position is posted until filled. **DEPARTMENT** Department: Reg Policy & Case Mgmt TNMP **JOB DESCRIPTION** **Sr Communications Rep** Salary Grade: G06 Minimum Midpoint Maximum $78,537 - $106,024 - $133,511 SUMMARY: Under limited supervision, participates in the development and execution of internal and external communication strategies for PNM Resources and its subsidiaries. Promotes creative, highly organized, and proactive internal and external communications strategies. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develops and executes communications strategies to convey PNM Resources and subsidiaries visions, objectives, and strategies while working with the communications team Leads and supports continuous improvement of communications processes and their effectiveness Delivers addressed company issues to employees, clarifies strategic issues, and explains these issues to external audiences, including media Researches, writes, and edits articles, speeches, news releases, and other communication documents for presentation to key internal and external stakeholders Develops content to support communications efforts in collaboration with web site manager; may also manage video and web cast projects Creates communications plans and materials and participates in the execution of various communications projects Continually identifies, strengthens, and expands collaborative relations with critical stakeholders Develops strategies to enhance external recognition for positive corporate initiatives Identifies potential company issues, and develops and implements proactive communication strategies Develops and delivers issues, management recommendations, strategies, and plans with interdisciplinary teams Provides communications consultancy to support functions and business units Identifies new practice vehicles to help drive culture change and engages with company leadership and workforce COMPETENCIES: Advanced organizational, technical, and documentation skills Excellent interpersonal skills and professionalism in dealing with various individuals Action-oriented, detail-oriented, goal-oriented, and budget-oriented Ability to make independent decisions and demonstrate leadership ability Ability to work effectively and independently with limited supervision Ability to communicate using a variety of media through an innovative mix of traditional and nontraditional communications Ability to meet deadlines Highly motivated team player Knowledge, understanding, and commitment to express and implement the company¿s vision and goals QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor¿s degree in journalism, communications, English or related field with five to six years of experience in financial, corporate, or business communications and media relations, or equivalent combination of education and/or experience related to the discipline. Experience in project management and video production is preferred. CERTIFICATES, LICENSES, REGISTRATIONS: Project management certification is preferred. Video production skills preferred COMMUNICATION SKILLS: Advanced verbal and written communication skills Advanced negotiation skills and ability to gain concessions without damaging relationships Ability to read, analyze, and interpret company information and general business periodicals Ability to read and comprehend complex instructions, correspondence, and memos Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences Ability to write speeches and articles using original and innovative techniques Ability to write complex correspondence Ability to speak clearly and persuasively in positive or negative situations MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to apply concepts of basic algebra and geometry Ability to apply the concepts of fractions, percentages, ratios, and proportions to practical situations COMPUTER SKILLS: Advanced knowledge in word processing, spreadsheet, database, presentation, web-publishing, and communication-oriented software ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems. Ability to solve complex problems and deal with a variety of abstract variables in situations where only limited standardization exists. Ability to assess public and internal feedback and requests to develop strategies that align with company mission, objectives and goals. Ability to analyze effectiveness of existing internal communication strategies, plans and materials. Ability to anticipate and resolve issues. DECISION MAKING: Determines content for various internal and external communication materials and deliverables. Ability to make final decisions on issues of low to moderate-risk based on corporate reputation. Ability to recognize higher-risk issues and have the ability to explain them and make recommendations to the management. SCOPE AND IMPACT: Significant potential financial impact associated with reputation management. PHYSICAL DEMANDS: Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: Office environment. Requires some travel and work in outdoor locations. **JOB DESCRIPTION** **Communications Rep I** Salary Grade: G09 Minimum Midpoint Maximum $53,540 - $70,940 - $88,340 SUMMARY: Under direct supervision, develops and executes a variety of communication tactics, for both internal and external audiences, in support of the company¿s strategies and high-level objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: Plans, researches, interviews, writes, edits, and proofreads communication vehicles and collaborates with others to gain approvals and to communicate the company¿s direction and programs Assists in the preparation of communication events such as web casts, press conferences, video presentations, and State of the Company presentations Develops talking points, promotes events, and technically troubleshoots prior to the events Serves as one of the communications liaisons to other departments or organizations Works with other departments and some external organizations to execute initiatives on a variety of corporate programs or activities Identifies new practice vehicles to help drive culture change and engages with company leadership and workforce COMPETENCIES: Ability to multi-task and effectively manage time in a dynamic environment Ability to work independently and within a close team Ability to maintain positive and productive working relationships with various individuals and groups Ability to pay attention to detail Excellent verbal and written communication, organizational, technical, and documentation skills Excellent interpersonal skills and professionalism in dealing with various individuals Knowledge, understanding, and commitment to express and implement the company¿s vision and goals QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor¿s degree in journalism, mass communications, English or related field with one to two years of experience in online communications, work force communications, or media relations, or equivalent combination of education and/or experience related to the discipline. Experience with video production is preferred. COMMUNICATION SKILLS: Ability to read and comprehend complex instructions, correspondence, and memos Ability to write speeches and articles using original and innovative techniques Ability to write simple correspondence Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to apply concepts of basic algebra and geometry COMPUTER SKILLS: Advanced knowledge in word processing, presentation, web-publishing, and communication-oriented software ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. DECISION MAKING: Determines how to work with internal contacts to develop communication materials. SCOPE AND IMPACT: May be responsible for employee or customer event budget management. PHYSICAL DEMANDS: Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: Office environment. Requires some travel and work in outdoor locations. **JOB DESCRIPTION** **Communications Rep II** Salary Grade: G08 Minimum Midpoint Maximum $61,035 - $80,872 - $100,709 SUMMARY: Under general supervision, produces various company print and electronic publications. Supports, implements, and coordinates both external and internal communication initiatives to increase the understanding and support of the company¿s business strategies and goals. Provides support to PNM Resources and its subsidiaries. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manages writing, videotaping, editing, reproduction, and dissemination of various printed and/or electronic tactics, including those intended for employees as well as external audiences Conceptualizes, researches, develops, writes, edits, and/or revises various tactics as needed Creates, schedules, tracks, and produces communication vehicles and coordinates with others when needed Develops and executes communications plans to ensure strategic information and direction is incorporated into communication initiatives Regularly evaluates and report achievement of communication objectives. Prepares communication events such as web casts, press conferences, video presentations and State of the Company presentations Develops talking points, promotes events, and technically troubleshoots prior to the events Serves as communications liaison to other departments or organizations Works with other departments and some external organizations to execute initiatives on a variety of corporate programs or activities Identifies new practice vehicles to help drive culture change and engages with company leadership and workforce COMPETENCIES: Excellent verbal and written communication, organizational, technical, and documentation skills Excellent interpersonal skills and professionalism in dealing with various individuals Action-oriented, detail-oriented, goal-oriented, and budget-oriented Ability to make independent decisions and demonstrate leadership ability Ability to work effectively and independently with limited supervision Ability to meet deadlines Highly motivated team player Knowledge, understanding, and commitment to express and implement the company¿s vision and goals Project management experience or formal project management certification QUALIFICATIONS MINIMUM EDUCATION AND/OR EXPERIENCE: Bachelor¿s degree in journalism, communications, English or related field with two to three years of experience in online communications, work force communications, or media relations, or equivalent combination of education and/or experience related to the discipline. COMMUNICATION SKILLS: Ability to read and comprehend complex instructions, correspondence, and memos Ability to effectively give persuasive speeches and presentations on controversial or complex topics to various audiences Ability to write speeches and articles using original and innovative techniques Ability to write complex correspondence Ability to speak clearly and persuasively in positive or negative situations MATHEMATICAL SKILLS: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume Ability to apply concepts of basic algebra and geometry COMPUTER SKILLS: Advanced knowledge in word processing, spreadsheet, database, presentation, web-publishing, and communication-oriented software Basic photography and videography skills, including editing and post-production ANALYSIS AND PROBLEM-SOLVING ABILITY: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to anticipate and resolve issues. Ability to analyze complex data or situations and recommend actions for identified issues. DECISION MAKING: Ability to make final decisions regarding routine content of internal and external communication vehicles. SCOPE AND IMPACT: Responsible for tracking budget for various workforce publications. PHYSICAL DEMANDS: Ability to sit up to 2/3 of the time and to stand, walk, and stoop up to 1/3 of the time. Good vision and ability to adjust focus is required. Manual dexterity is required. Must occasionally lift and/or move up to 10 pounds. WORK ENVIRONMENT: Office environment. Requires some travel and work in outdoor locations. **EQUAL OPPORTUNITY STATEMENT** Safety Statement: Safety is a core value at (TXNM Energy/PNM/TNMP) and our vision, “everyone goes home safe”, reflects our commitment to promoting an environment conducive to learning, improving and building safety practices. Our safety value is built upon the belief that every employee deserves to work in an environment free from harm. Americans with Disabilities Act (ADA) Statement: TXNM Energy is committed to providing reasonable accommodations for qualified individuals with disabilities in compliance with the ADA. If you require assistance with the job application process due to a disability, please contact HR ADA Analyst, at 505-241-4627. DEI Statement: At TXNM Energy, we value the diversity of our workforce and actively seek opportunities for incorporating Diversity, Equity, and Inclusion (DEI) within our family of companies. We believe a diverse workforce enriches our environment and helps us better meet the needs of our employees, customers, and shareholders. We remain committed to attracting and sustaining a diverse workforce and retaining high-performing employees who work collaboratively to carry out the Company's purpose. TXNM Energy and affiliates are Equal Opportunity/Affirmative Action employers. Women, minorities, disabled individuals and veterans are encouraged to apply.