Communications Specialist 4
ManpowerGroup
Our client, Global Technology Leader is seeking a Communication Specialist IV to join their team.
**Job Title: Communication Specialist IV**
**Location: Redmond, WA - Remote**
The main function of a Communications Specialist is to assist corporate communications with message development, writing, and editing.
We are an agile, collaborative team looking for candidates who have a passion for communications and storytelling and inspiring, informing, and engaging people through communications. Candidates for this role must enjoy working in a fast-paced environment, have strong planning skills and a commitment to excellence.
A successful candidate will have a firm grasp on content creation, program management and community management strategies, as well as the ability to execute across multiple communications formats and vehicles, including hybrid events, presentations, videos, podcasts, social media, intranet and management of communications assets.
This is a highly collaborative role that works closely with other team members and senior leaders. The role will have dual reporting responsibility to a practice group business manager, as well as the CSS Apps & Infrastructure communications leader.
**Key Responsibilities**
• Leader communications. Works closely with team leader and business manager on communications efforts, messaging to drive global impact.
• Content development and management. Requires PowerPoint, storytelling, editing and project management skills, and familiarity with a wide array of communications delivery vehicles and Microsoft products. Works on a variety of communications projects with team members and internal partners (including awards write ups, best practice summaries, announcements and employee stories aligned to business priorities).
• Event management and promotion. Coordinates and contributes to event management and presentation development and refinement. Develops engaging communications to promote, inspire and engage intended audiences. Manages all logistics and AV for priority events (including team All Hands meetings and other rhythm of communications activities for key audiences).
• Change communications. Lands changes within team in close collaboration with other change management efforts and processes.
• Video and podcast management. Collaborates on storytelling, video/podcast production, and editing, working closely with team.
• Team Web/Intranet/SharePoint. Contributes to strategy and content development for teams central online portal to ensure cohesive storytelling about the team.
• Viva/Yammer Team Social engagement. Develops content, cadence, and analytics.
• Cross-team alignment. Actively contributes to the CSS Apps & Infrastructure cross-group weekly v-team. Participates in collective projects, including cross-group storytelling and best practice sharing. The central comms team will provide regular updates on corporate communications, culture communications and cross-org alignment efforts that this comms manager will carry back to its team and distribute through channels, as app.
• Feedback management. Capture employee feedback from various sources integrated into overall comms efforts. Share results with team leadership and central comms team.
• Communications asset management. Creates and centrally manages core content assets and templates to ensure content alignment and consistency and amplification, leveraging SharePoint.
• Reporting/Metrics. Utilizes data and feedback mechanisms, including qualitative and quantitative metrics, to review engagement and impact of communications programs and inform adjustments. Maintains regular reporting cadence on progress.
**Skills and experience:**
• 8-10 years of experience as a communications manager in the tech sector, leading corporate communications programs, with a proven track record of running impactful internal communications strategies and programs, including events, newsletters, presentations, social media and other content distribution channels. Microsoft experience is a plus.
• Proven storytelling experience within a corporate environment, communicating to a large, global audience at all levels of the organization.
• Exceptional written communication skills, including ability to simplify the complex into understandable narratives, in digestible social copy and short- and long-form storytelling formats, using the voice of the business.
• Broad communications experience across a variety of marketing platforms including but not limited to web, email, e-newsletters, apps, video, podcasts, events, and familiarity with Microsoft products (SharePoint, PowerPoint, Teams, Yammer/Viva, etc.)
• Strong organizational skills; thrives at creating clarity through an organized, methodical, repeatable approach to program management.
• Creative thinker who can develop impactful and memorable communications for a variety of audiences and topics while driving impact at scale.
• Adept at managing multiple communication projects simultaneously and driving strong workback plans and milestones
• Comfort with leveraging cutting-edge AI technology to advance communications impact.
• Ability to work effectively across groups, drive successful workstreams and contribute to the success of others.
• Ability to contribute consistently and positively in a high-paced, fast-changing and sometimes unpredictable work environment.
• Can-do attitude and flexibility to accommodate evolving business needs.
• Exceptional attention to detail and ensures accuracy in all deliverables
• A strong, accountable, collaborative and flexible team player
**Education/Experience:**
• Bachelor's degree in marketing, communications, journalism or equivalent training preferred
**What’s the Job?**
• Purpose of the Team: This team is the lead communications for Customer Services and Support apps and infrastructure, where the team provides employee communications and experience, ensure all internal employees are kept up to date, proactively sharing strategies, and building community.
• Key projects: This role is looking at finding someone to help with all hands comms, communications within one of the infrastructures, assisting with the Sharepoint site, Helping to make sure there is two way communications with all parties, creating newsletters, and ensuring story telling in a more cohesive way.
• Typical task breakdown and operating rhythm: The role will consist of 10% Leader comms , initiative comms 20% , central story telling and campaigns 30% , 40% line of business communications: whole gamut: events, ROB, manager and leader meetings, email communications.
**Top Skills:**
• Minimum 1 year practical Experience with Viva Engage/Viva Amplify and experience in the social media environment.
• Minimum 8 years experience with Microsoft Office -Sharepoint, PowerPoint, Word, Excel, etc.
• Minimum 1 year experience with AI/Copilot proficiency and growth mindset
• Minimum 5 years experience with Proven storytelling experience within a corporate environment
- Audio/video editing software (Adobe, etc.)
**What’s in it for me?**
This is a highly collaborative role that works closely with other team members and senior leaders. The role will have dual reporting responsibility to a practice group business manager, as well as the CSS Apps & Infrastructure communications leader.
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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