Job Description:

Job Title: Patient Access – Communications Specialist II

Part Time

Job Summary:

Direct incoming calls from the switchboard and patient information lines in a courteous and professional manner. Monitor alarms and emergency telephones in the switchboard and communicate necessary information quickly. Receive and process work orders in a timely and professional manner. Provide information to walk-up visitors and patients in a courteous and professional manner. Job Description:

Answer switchboard and information desk telephones in a professional and courteous manner and accurately connecting the caller with either the extension or information they need. Greet visitors in a professional and courteous manner.Consistently ensure positive customer interactionsManages difficult or emotional individual situationsResponds promptly to individual needsResponds to requests for service and assistanceFulfills commitments to individuals

Requirements:

High school diploma or equivalentOne year customer service experienceComfortable using common computer applications

Benefits:

Tuition Assistance reimbursement programCompany paid Maternity and Paternity leaveBereavement Leave (includes pets)PTO Sell Back ProgramCompassionate Leave Sharing Program (PTO Donation)Employee Support Fund, for employees in need of emergency financial support

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.