Key Responsibilities:
1. Contract Package preparation: 50%
a. Independently develops Contract Packages and updates the member portal for Commercial, Core GPO, SourceTrust and Pharmacy business units. Contract package documents include the Contract Summary/FAQ, Price File, Cross Reference, Value-Adds, Letters of Commitment,
Standardization Incentive Programs, and other documents as applicable to the agreement.
b. Independently develops documentation, and assures accuracy of all documents received in preparation of the contract package, by analyzing the information, collaborating with the Negotiator/Portfolio Specialist and Supplier. Edits all documents as necessary to assure accuracy and consistency in accordance with the agreement.
c. Consistently meets deadlines for all member communications
d. Ensures that all Contract Packages are consistent with company established marketing and brand guidelines.
e. Develops all communications independently and in accordance with establish protocol. This is critical to the role as there is no management review of the final products before publishing.
f. Performs peer review of contract package documents to assure quality and consistency.
g. Provides guidance to the Sourcing team regarding required documentation, communication process and required timelines for publication.
h. Authors the announcement articles, and leads the communication process through collaboration
with the negotiator to jointly meet the established timeframe for communication to the company membership.
i. Actively participates in contracting Functional Team meetings and Implementation meetings regarding contract package requirements for the membership.
j. Proactively identifies incomplete, inaccurate, or unclear information, and promptly
communicates these areas of concern with the Sourcing team to prevent delays in the timeline.
2. Contract Change communication 10%
a. Develops the contract change reports weekly or per established schedule. This process is the method utilized to communicate updates regarding products that have been added or deleted to a contract, price changes, catalog number changes, contract extensions and contract expirations. Numerous company systems are queried for the required information. The following reports are refreshed and published
i. Summary Change Report
ii. Detail Change Report
iii. Contracts by Vendor
iv. National Contract Listing
v. Conversion Report
vi. Contracting Calendar
vii. SIP Report
viii. Extension Report
3. Company Response, Pharmacy Response, and Special Announcement publication: 20%
a. Coordinates and collaborates with Sourcing and Legal teams to develop contents
b. Assures that all material is accurate, current, and that it meets all established format requirements
c. Coordinates and collaborates with Company Webmaster team to assure that the articles and contents are submitted, formatted, and processed as necessary for timely inclusion in the
Company Response and Company Pharmacy Response.
d. Reviews and proofs the final version of all Company Responses prior to publication to the membership.
e. Responds to inquiries from members that are sent to the Corp Communications Coordinator
inbox, or through Company Customer Service.
4. Member Portal Management and Maintenance: 20%
a. The member portal is web based and requires experience with web content management
b. Assures that several areas on the Member Portal are current with updated contents, including the Contracting page (Contract Package contents) and also the News page.
c. Updates contract information as needed, in collaboration with the negotiator and supplier..
Duties (included but not limited to)
Independent development of all company member communicationMaintain proficiency with applicable company systemsMaintains flexibility regarding schedule prioritiesActively participates in Sourcing Team meetingsProvides information and education related to the Communication processComply with all company and department policies and proceduresPartner with all applicable teams and departments to actively contribute to team performance in meeting department and organizational strategic vision and goals