When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies, as well as recognition as one of U.S. News & World Report’s Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
ResponsibilitiesAs a Community Assistant with Hines, you are the heart of the experience delivered daily at the San Francisco Project Office. You provide advanced reception, administrative and clerical support to our team and daily activities and programming. Most of all, you will ensure our team members have an exceptional experience every day at our office while maintaining a sense of community and assist in running day-to-day operations of our office. Responsibilities include, but are not limited to:
Create relationships with the Hines team members to facilitate a sense of community and hospitality in office including ordering and organizing office breakfasts, lunches, birthday/anniversary celebrations, happy hours, etc.Create professional, hospitality forward environment for all Hines team members and their guests via the execution of the Hines Experience Standards.Work with accounting to process invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased.Assist in the daily operations and maintenance of the Hines San Francisco Project Office. Ensure that the reception area is always neat, presentable, and professional in its appearance to the public. Ensure the kitchen, mail room, print stations and conference rooms are up to operating standards.Assist in developing, producing, and distributing Hines team members communications.Coordinate with Property Management, engineering, and janitorial team for member issues as necessary. Follows-up on daily Hines team member requests (e.g., service calls and special service requests).Coordinate with Office Administrator for special events, special programs, and holiday events.Open front office every morning upon arrival.Pick up newspapers from lobby and distributes to appropriate person(s).Answer phones, forward accurate and detailed messages, screen calls when necessary, facilitate conference calls and, as appropriate, disseminate of general information to callers. Coordinate special activities and liaison functions for assigned team members such as travel arrangements, meetings, interviews, and conference calls.Make arrangements for special and routine meetings and breakfasts/lunches, including coordinating conference space and schedules with other departments.Complete special projects to support team members.Prepare and process expense reports.Responsible for ordering and maintaining all office supplies, kitchen, and snack closet items.Prepare both internal and external mail. This includes special handling packages, internal/external mailings, and mailing lists. Also distribute mail and faxes as needed. Qualifications
Minimum Requirements include:
High School Diploma or equivalent from accredited institution.Two years of experience in an administrative role in professional office environment.Compose various correspondence, documents and reports using proper format, punctuation, grammar, diction, and style.Demonstrate strong initiative and customer service orientation.Interact with employees, visitors and vendors with poise and diplomacy.Interpret instructions in written, oral, and diagrammatic or schedule form.Ability to manage and prioritize multiple tasks while meeting deadlines.Ability to make comparisons between sets of data identifying trends in data, drawing conclusions, and suggesting solutions.Demonstrate sound judgment and make independent decisions in routine situations.Advanced proficiency in Microsoft Office software, specifically Word, Excel, and PowerPoint.Type a minimum 60-WPM with accuracy.Ability to perform business related mathematical calculations.Communicate effectively both verbally and written.Demonstrate strong attention to detail and proofreading abilities.Ability to work in a team environment.Maintain strict confidentiality.Operate personal computer and other office equipment.Ability to lift up to 25lbs.Work overtime as business needs deem appropriate.Compensation: $57,000 - $71,400 Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects – all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company’s prestigious annual list of the World’s Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
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