With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

Associa is currently looking for a Community Association Manager (CAM) to join our team in Gaithersburg, MD. As a Community Association Manager, you will work closely with homeowners, Committee Members, Board Members, vendors, contractors, and internal Associa departments. Excellent customer service, communication, time management, project management, and follow-up skills are required for success in this role.

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What do we offer?

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Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

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How will you make an impact?

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The Community Association Manager (CAM) helps the company grow by:

\n\nActing as or overseeing the primary liaison with the Association Board of Directors and homeowners as needed.\nTraveling to client associations to attend board meetings, perform inspections, conduct walk-throughs, and attend community events as needed and per the management agreement.\nPreparing annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.\nReviewing monthly financial reports and ensuring management summary is submitted to the association Board of Directors.\nProviding and/or overseeing recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.\n\n Requirements\nHigh school diploma or GED is required.\n2+ years of experience in Community Management is highly preferred.\nExcellent Customer Service skills and conflict resolution techniques.\nExcellentcommunication skills (written and spoken) and professional etiquette on the phone, by email, and in-person.\nTeam oriented, proactive, solutions driven, and ability towork well with others in person and in a group setting.\nAbility to prioritize tasks, manage time effectively, and meet time sensitive deadlines.\nFamiliar with financial documents, such as Balance Sheets, Income Statements, Delinquency Reports, and Budget preparation.\nProficiency in typical business correspondence (grammar, structure, punctuation, spelling, etc.).\nProficiency in Microsoft Office (Word, Excel, Outlook).\n\n

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.