New Orleans, LA, USA
7 days ago
Community Association Portfolio Manager

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.



\n \n Job Description

An association manageroversees the day-to-day operations of a condominium or homeowner association property, including managing maintenance and repairs, handling resident inquiries and complaints, coordinating with vendors and contractors, preparing budgets, ensuring compliance with local laws, organizing board meetings, and maintaining financial records, all while prioritizing resident satisfaction and smooth community functioning;essentially acting as a liaison between the condo board and residents to maintain the property's value and quality of life.

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KEY RESPONSIBILITIES:

\n\nOperations Management:\n\nOverseeing daily operations of the condominium property\nScheduling and approving maintenance and repair requests with contractors\nSupervising on-site staff and outsourced maintenance services\nConducting regular property inspections to identify issues\nResponding promptly to emergency situations\n\n\nFinancial Management:\n\nPreparing and managing the annual operating budget\nTracking expenses and income related to property maintenance\nCollecting resident dues and assessments\nReviewing and approving invoices from vendors\nPreparing financial reports for the condo board\n\n\nResident Communication and Conflict Resolution:\n\nAddressing resident inquiries and complaints\nCommunicating important updates and information to residents\nFacilitating conflict resolution between residents\nEnforcing condominium policies and procedures\n\n\nBoard Management:\n\nOrganizing and attending condo board and owner meetings\nPresenting updates and recommendations to the board\nImplementing board decisions regarding property management\n\n\nCompliance and Legal:\n\nEnsuring compliance with local laws and regulations regarding property management\nMaintaining documentation related to contracts, maintenance records, and resident information\n\n\n\n Requirements

REQUIRED SKILLS:

\n\nExcellent communication and interpersonal skills to effectively interact with residents and vendorsverbally and in writing\nStrong organizational and time management skills to handle multiple tasks efficiently\nFinancial literacy to create and manage budgets as well as track expensesusing Microsoft Excel \nProblem-solving abilities to address maintenance issues and resident concerns\nLeadership qualities to manage staff and oversee projects\n\n

EDUCATION & EXPERIENCE:

\n\nBachelor’s Degree preferred\nCommunity Association Experience preferred but not required\nKnowledge of building maintenance practices and basic construction knowledge\nFamiliarity with property management software\n\n

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Note: Specific responsibilities may vary depending on the size and complexity of the condominium property and the requirements of the condo board

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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