Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Community Development Relationship Manager will be responsible to support a comprehensive community development program in HSBC assessment areas to maintain highest possible CRA regional ratings. Implements specific and detailed regional action plans for programs and products to ensure the Company meets Community Reinvestment Act (CRA) goals within assigned region. Execute and enable delivery of plans for HSBC businesses to drive maximum CRA credit. Refers lending and investment opportunities that meet department criteria. Supports HSBC staff and all community development service opportunities. Manages relationships with community groups and CRA activists within assigned region.

Collaborate and partner with the Community Mortgage Consultants to develop and implement a local community development strategy to update or maintain the highest possible CRA regional ratings. Execute upon new programs, products and/or delivery systems to meet community credit needs; collaborate with other Company units and community development lenders as required to meet CRA goals. Meet regularly with, business partners to review CRA performance and provide direction and recommendations to improve performance.

As our Community Development Relationship Manager you will:

Establish and maintain relationships with community groups and CRA advocates to assess community credit needs, surface community concerns and coordinate and facilitate Company responses from within and outside the department. Provide superior customer service to community groups throughout assigned regionDetermine innovative and creative community development activities for CRA credit Compile and complete performance context information on a regular basisIdentify and nurture relationships with community contacts, determining strength of current relationships and develop action plans as needed to strengthenImplement a local community development strategy to update or maintain CRA regional ratingsPartner with community development groups and affordable lending nonprofits to establish referral relationships and support lending and investment growthRepresent the Company at community-sponsored meetings and events including advisory and planning committees, board and loan committees and fundraising eventsSteward a CRA contributions budget for assigned region, in a manner consistent with all department and Company policiesAs CRA subject matter expert, work with regional management so that each assessment area meets its targets for investment, lending and especially service, for which region heads are ultimately responsibleEngage in, and identify for other HSBC staff, community development service opportunities and financial literacy outreachEnsure compliance, operational risk controls in accordance with HSBC or regulatory standards and policies; and optimize relations with regulators by addressing any issues Observe and maintain internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulatorsSupport the Company’s Diversity programsComplete other responsibilities, as assigned

For this role, HSBC targets a pay range between $95,600 and $143,400.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.