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Responsible for promoting programs and community relationships for the funeral home and/or cemetery. Is a highly visible role in the community and is required to develop and maintain relationships with local religious groups/ministers, geriatric service providers, educational institutions and other key Business Leaders within their community.

JOB RESPONSIBILITIES 

Promote brand awareness

Establishes and maintain positive relations with local government agencies, law enforcement agencies, hospitals and Chambers of Commerce as well as other key business leaders with the community such as physicians groups and local law firms.Acquires approved memberships and participates actively in selected community organizations.Communicate with management to ensure all company initiatives are followed and conveyed through the involvement of both public and private sponsored programsPresents educational seminars, public information speaking engagements, tours of funeral home and/or cemetery facilities, in cooperation with a licensed funeral director.Determines and prioritizes which senior citizen programs, school programs, church programs, local activities are the best forms of community involvement.Network within the community to assist management in locating and recruiting potential candidates for employment.Communicate with management to ensure all company initiatives are followed and conveyed through the involvement of both public and private sponsored programs Controls expenditures in line with budget and have all expenditures approved by management before disbursementResponds to requests for information on funeral and cremation information and other related topics at the location or via telephoneArranges public speaking engagements with local schools, colleges, and religious organizations. Occasionally assists with management and leadership of funeral, memorial and other services or ceremonies as requested by funeral home clients and management

MINIMUM REQUIREMENTS

Education

High School Diploma or equivalent

Experience

3-5 years experience in Funeral Services IndustryPrevious experience working in a community relations/event organizing role is preferredPrevious customer service and/or sales experience is required

Knowledge, Skills and Abilities

Completion of a diploma training program at a college or technical school specializing in funeral service or mortuary science is an assetRelationship building and management skills including above average communication skillsKnowledge of computer and some software would be an asset.Problem solving skillsAbility to multi task and set prioritiesProfessional and team playerSensitivity to challenges faced by grieving familiesAbility to relate well with people of diverse backgroundsHigh level of compassion and integrity

WORK CONDITIONS 

Work EnvironmentWork indoors and outdoors during all seasons and weather conditionsLocal and/or multiple location traveling requiredProfessional Dress is required.Work PosturesFrequent, continuous periods of time standing, up 6 hours per daySitting continuously for many hours per day, up to 6 hours per dayClimbing stairs to access buildings frequentlyPhysical DemandsPhysical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usageWork HoursWorking beyond “standard” hours as the need arises

Postal Code: 46805

Category (Portal Searching): Corporate Communications

Job Location: US-IN - Fort Wayne