Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world. Requirements Georgetown University’s Office of Community Engagement (https://communityengagement.georgetown.edu/) helps to fulfill our commitment to the common good in the District of Columbia and the metropolitan region. The office supports the university’s growth and economic development efforts, including master planning; facilitates and develops relationships with community organizations, local governments, and civic organizations; supports community-based research and scholarship; and strengthens the university’s partnership with our neighbors. The Community Director, West Georgetown is a live-in position and supports, programs for and educates students (undergraduate and graduate) living off campus and supports, responds to concerns and educates non-students living in multiple neighborhoods immediately adjacent to Georgetown University’s main campus as outlined in the University’s Campus Plan. Reporting to the Director of Neighborhood Life (https://neighborhood.georgetown.edu/) , they provide direct services to students and non-students off campus, participates in an 24/7 on-call duty rotation, and serve as a primary on-site responder to student-related emergencies in the neighborhoods immediately adjacent to the main campus. Specific responsibilities include but are not limited to: Educational + Interact with students, parents, members of the Georgetown University community, and residents of the adjacent neighborhoods. + Advise students and informs neighbors on city laws and university regulations related to trash, noise, leases, and deposits, mediating students’ interpersonal conflicts and landlord/tenant disputes. + Serve as a resource person for students on matters related to living in residential neighborhoods, including, city trash/recycling disposal rules, opportunity for inspection of dwelling for repair and/or safety issues, relevant District of Columbia laws, and securing a residence for academic year breaks. + Prepare and present off campus orientation sessions for undergraduate students living off-campus. + Create content and email a weekly newsletter to all students (graduate and undergraduate) living off campus. + Follow up with “students of concern” from the Office of Student Outreach and Support, Georgetown University Police Department, or another partner office. + Work collaboratively with the Georgetown Student Tenant Association (GSTA) to support students concerned about their local housing. + Educate and support the Georgetown University Student Association (GUSA) and the Graduate Student Government (GradGov) to address and support student concerns. Community Building + Assess the need of off campus student residents and administer programs to meet those needs. + Manage, plan, and implement programmatic initiatives for the students living in the neighborhood community, including initiatives that would bring together students and neighborhood residents. + Create large- and small-scale programs that invite students to understand the adjacent neighboring communities and the greater DC area. + Promote a monthly (BRiDGE) event that allows students and non-students to engage around topics affecting the community. + Support large scale University and District events such as National Night Out and Georgetown University's Community Day. + Work collaboratively with the local Advisory Neighborhood Commission (ANC) to support student and non-student concerns related to city agencies. Administrative + Issue trash citations to off-campus students and non-students for failure to comply with city trash/recycling disposal laws/rules and assists with following up on compliance as needed. + Assist with maintaining up to date data on local address information for off campus students, as well as with the development and administration of communication with off campus students. + Serve as a SNAP (Student Neighborhood Assistance Program) representative two nights per month (10 p.m. - 3 a.m. shift). + Participate in the respective neighborhood associations for which the Community Director is responsible. + Manage multiple office accounts on various social media platforms to engage students and non-students. + Co-manage the University housing search website with a 3rd party vendor to ensure students, faculty, and staff find safe and affordable housing. + Participate in a 24/7 weekly duty rotation to support students of concern and responds to concerns through the University’s 24/7 Helpline. + Attend monthly Georgetown Community Partnership (GCP) meetings in support of one of the working groups. + Plan, execute, and manage the Move in and Move out trash and donation process supporting students and non-students in the community. + Assist and support Facilities and Planning Management with daily neighborhood trash pick-ups. + Accept assignments to participate in university and departmental committee work as needed. Developmental + Meet regularly with the supervisor, attending professional development activities within the Division of Student Affairs and/or other University professional development opportunities. + Build collaborative relationships with various city agencies such as the Office of the Tenant Advocate (OTA), Department of Buildings (DOB), Department of Licensing and Consumer Protection (DLCP), Department of Public Works (DPW), Alcohol and Beverage Regulatory Authority (ABRA), Department of Health (DOH), and the District Department of Transportation (DDOT). Work Interactions The Community Director, reporting to the Director of Neighborhood Life, provides direct services to students and non-students off campus, participates in an 24/7 on-call duty rotation, and is a primary on-site responder to student-related emergencies in the neighborhoods immediately adjacent to the main campus. The Community Director is a full-time professional staff member within the Office Neighborhood Life. The Community Director must demonstrate a thorough understanding of and commitment to building town gown relationships as well as the education and character development of college students. Requirements and Qualifications + Bachelor’s degree required; Master’s degree in higher education or student affairs administration, counseling, or related field preferred + At least one year in undergraduate residence life/housing or related experience + Demonstrated ability to exercise sound judgment + Excellent verbal and written communication skills + Ability to take initiative and to work in a supportive and collaborative way with students, colleagues, and neighbors + Ability to work efficiently, attend to details, and follow through with assigned projects or tasks + Evening and weekend duties are expected + Flexibility in the work day is encouraged, especially if there evening responsibilities that night Work Mode Designation This position has been designated as On-Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation. Pay Range: The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $41,926.00 - $65,090.00 Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors. Current Georgetown Employees: If you currently work at Georgetown University, please exit this website and login to GMS ( gms.georgetown.edu ) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown. Submission Guidelines: Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions. Need Assistance: If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here (http://ideaa.georgetown.edu/ada) for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu. Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website (https://georgetownworks.georgetown.edu/) . EEO Statement: Georgetown University is an Equal Opportunity/Affirmative Action Employer (https://policymanual.hr.georgetown.edu/https%3A//policymanual.gudrupal.georgetown.edu/201-Equal-Employment-Opportunity-Affirmative-Action) fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation) , disability status, protected veteran status, or any other characteristic protected by law (http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf) . Benefits: Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website (https://benefits.georgetown.edu/staff/enrolling/) .