Community Engagement Analyst Print (https://www.governmentjobs.com/careers/durhamnc/jobs/newprint/4783999) Apply  Community Engagement Analyst Salary $62,608.00 - $97,032.00 Annually Location Durham, NC Job Type Full time with benefits Job Number 24-05240 Department Neighborhood Improvement Services Opening Date 01/10/2025 Closing Date 1/24/2025 11:59 PM Eastern + Description + Benefits + Questions Position Description Work, Serve, Thrive. With the City of Durham Advance in your career while making a real difference in the community you serve. The Neighborhood Improvement Services Department (http://durhamnc.gov/570/Neighborhood-Improvement-Services) helps Durham maintain thriving, livable neighborhoods by engaging and educating the community, eradicating blight, creating safer neighborhoods, expanding access to fair housing opportunities and supporting neighborhood revitalization. If challenging, meaningful work building stronger communities is for you, join our team in Durham! Hiring Range: $62, 6 08.00 - $70,000.00 Hours: Monday - Friday / 8 am-5pm with frequent evenings and weekends based on community needs. About the Role: The City of Durham’s Neighborhood Improvement Services (NIS) is seeking a dedicated Community Engagement Strategist to strengthen relationships, support community-led initiatives, and ensure equitable engagement across historically underinvested communities. This position serves as a connector between residents, community groups, City departments, and local organizations to foster trust, collaboration, and positive change. Why Join Us? This position offers an opportunity to create meaningful relationships, strengthen neighborhoods, and empower residents to make a lasting impact in Durham. If you are passionate about building equitable opportunities and working directly with communities to create change, we want to hear from you. *When applying, include a resume and cover letter." Duties/Responsibilities + Serve as the first point of contact for residents, community groups, and partner organizations, providing guidance, resources, and support. + Build trust and strong relationships with community leaders and local groups, particularly within historically underinvested populations. + Collect and analyze data (both quantitative and qualitative) to identify community needs and share insights with City staff. + Collaborate with residents and partners to design and implement inclusive community engagement and organizing strategies. + Plan, coordinate, and implement program activities, events, and initiatives to encourage community participation. + Use a variety of tools, including social media and virtual platforms, to share information and connect with the community effectively. + Support community members through facilitation, training, and leadership development to enhance local engagement efforts. + Partner with City departments to align engagement goals and develop strategies that address community needs. + Manage multiple projects simultaneously, track progress, and provide regular updates and reports. Knowledge of: + Relationship-building and community outreach strategies. + Racial equity principles, including an understanding of historically underinvested communities. + Data collection methods and analysis of community feedback. + Tools and platforms for both low-tech and high-tech community engagement. + Event planning and coordination to facilitate community gatherings and programs. Skill in: + Establishing trust and working collaboratively with residents and stakeholders. + Effectively communicating complex concepts in clear, simple language. + Project management, including handling multiple tasks, setting goals, and tracking progress. + Partnering with diverse community members to organize and implement inclusive engagement strategies. + Using technology, including social media and virtual meeting platforms, to connect and engage communities. Minimum Qualifications & Experience + Bachelor’s degree in business or public administration or directly related field + Two years of professional program administration and/or analytical experience in area of assignment. Additional Preferred Skills + Experience in community organizing, engagement, or outreach with a focus on equity and inclusion. + Demonstrated success connecting with and building relationships in historically underinvested communities. + Experience planning and implementing events, programs, or outreach initiatives. + Strong customer service and problem-solving skills. + Experience with both qualitative and quantitative data collection and analysis. + Project management experience, including the ability to adapt to changing timelines and priorities. + Ability to work collaboratively across departments and within diverse community settings. + Effectively communicate with diverse groups in both English and Spanish, including occasional informal interpretation and translation. Benefits – General Full-Time Employees + 12-13 paid holidays per year + 13 standard work days of vacation per year + 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement + 2 weeks paid military leave per year + Medical, dental, vision, and supplemental life insurance plans + State and City retirement plans + Short and long term disability plans + Paid temporary disability leave for specified conditions + City contribution of 13.6% into the N.C. State Retirement System + Paid funeral leave + Employee Assistance Program - personal and family counseling + Paid life insurance equal to annual salary + 48 hours for volunteer work each year* + 4 hours parental leave each year + Workman's Compensation Insurance + 457 Deferred Compensation Plans Benefits - Part-Time (1,000 hours or more per year) + 401(k) retirement plan (5.0% of salary) + State retirement plan Benefits Part-Time (Average 30 hours per week over 12 month period) + 401(k) retirement plan (5.0% of salary) + State retirement plan effective first day of the month following date of hire + Health insurance effective first day of the month following date of hire + Dental and life insurance, after one year of service + Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service 01 Where did you first hear about this opportunity? + City of Durham Website + Walk in + Job fair + Employee referral + Professional organization ***Please list the organization in "other" box below*** + Internet posting ***Please list the specific web site in the "other" box below*** + Craig's List + Facebook + LinkedIn + GlassDoor + governmentjobs.com + Monster.com + Indeed.com + Employment Security Commission + Magazine/Newspaper + Other 02 If you listed "other" above please give specific web site, organization, or publication. 03 Please select your highest level of COMPLETED education. + Less than a High School Diploma or Equivalent (GED, HiSET, TASC) + High School Diploma or Equivalent (GED, HiSET, TASC) + Associates Degree + Bachelor's Degree + Master's Degree + Doctoral Degree (PhD, Juris Doctorate) 04 How many years of professional program administration and/or analytical experience in area of assignment do you have? + No related experience + Less than 1 year of related experience + 1 year but less than 2 years of experience + 2 years but less than 4 years of experience + 4 or more years of experience 05 Have you worked with community organizations, especially ones that serve young people, or have you handled compliance, reporting, or grant-related work? + No + Yes 06 Are you comfortable using Microsoft Office tools (like Word and Excel) and other tools to track and report program results? + No + Yes 07 Have you used tools like social media, virtual platforms, or other engagement methods to connect with diverse communities? + No + Yes 08 Have you planned and implemented a community event or initiative, including managing multiple tasks and coordinating with partners? + No + Yes Required Question