POSITION SUMMARY
The Community Health Worker (CHW) serves as a link between underserved communities and existing community resources. Through home/office visits and telephonic contacts, the CHW assists clients in overcoming barriers to health, social services, education, and employment by providing connections to community resources and health education tools.

 

ACCOUNTABILITIES 

Follows Northwest Ohio Pathways protocols for completing checklists, pathways, assessments, interventions, follow up, documentation, and care coordination for assigned clients; provides timely and accurate data entry into appropriate database to verify completed pathways, resource connection status and resolutions. Interviews clients with problems such as personal and family adjustments, health, finances, employment, food, clothing, housing, utilities, personal safety, and physical, emotional, and mental impairments and completes the appropriate checklist or assessment. Continuity of Care: coordinates with other team members when working with shared clients and provides client reports and updates to providers (Physician, Advanced Care Practitioner).  Determines client eligibility for services such as financial/public assistance, insurance, and social service programs and connects client/family with community resources to meet identified needs, reduce social and health disparities, and promote self-sufficiency.   Medical Support: reviews care plan developed by clinical/medical professionals and performs appropriate follow-up activities as directed; secures information such as medical, psychological, and social factors contributing to client’s situation, and forwards information to medical/clinical professionals for evaluation.  Advocates for client and acts as a liaison between the client and other service providers.  Advises client individually, in family, or other small groups regarding plans for meeting needs and aids client to mobilize inner capacities and environmental resources to improve social functioning.  Meets case productivity goals established by Northwest Ohio Pathways and ProMedica leadership. Connects clients to Centering program.  Performs other duties as assigned.