At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. The Mercy Health Partnership Program (MHPP) provides patient advocacy and education, co-creates action plans with patients, and lowers barriers to care and optimal health. The Community Health Worker (CHW) role is an entry-level position that focuses on direct client support, outreach, and engagement to improve community health outcomes. CHW1s serve as liaisons between clients and health and social service systems, providing culturally appropriate health education and addressing basic social determinants of health. **Employment Qualifications:** + Certified Community Health Worker - required; Ohio CHW Certificate + if not certified required certification within 12 months of hire, which will be supported through the program. + Minimum years and type of experience: 1 year + Valid Ohio driver's license and one year of driving experience and no traffic citations. + Valid automobile insurance. + Sensitivity and experience in working within different cultures. Ability to communicate orally and in writing in English. Proficient with computers and accuracy with data entry and Microsoft Office. Ability to work independently or with little supervision. + Ability to separate personal from professional interactions with clients and maintain professional/ethical boundaries. Ability to document client interactions with accuracy and in a timely manner. Ability to learn and implement new procedures and adapt to emerging community needs. **Essential Job Functions** + Build trusting relationships with individuals and communities to mediate between clients and health/social service systems. + Perform basic health screenings, such as blood pressure and glucose checks, under appropriate supervision. + Assist clients in navigating healthcare and social service systems, including scheduling appointments and understanding insurance. + Identify barriers such as housing, food insecurity, and transportation challenges, and connect clients to appropriate resources. + Advocate for clients by facilitating referrals to health and social services, ensuring seamless access to support programs. + Maintain accurate and up-to-date client records to support advocacy efforts, monitor outcomes, and contribute to program evaluation. + Conduct outreach activities, including home visits and participation in community health fairs, to engage underserved populations. + Provide informal counseling and social support to clients, helping them develop self-management skills. + Participate in regular training sessions to enhance knowledge and skills. + This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job related duties as required by their supervisor, subject to reasonable accommodation. Many of our opportunities reward* your hard work with: Comprehensive, affordable medical, dental and vision plans Prescription drug coverage Flexible spending accounts Life insurance w/AD&D Employer contributions to retirement savings plan when eligible Paid time off Educational Assistance And much more *Benefits offerings vary according to employment status All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com