Job Posting Title:

Community Health Worker/Office Assistant

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Hiring Department:

School of Nursing

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until May 31, 2025

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

This position is located at Children's Wellness Center in Del Valle, TX. Will require reliable personal transportation to different areas in Austin and Del Valle, Texas. Mileage will be reimbursed. This is a full time position funded by a grant until May 31, 2025 with the possibility of continuation contingent on available funding. General schedule is Monday through Friday 8am to 5pm, schedule may change to include some evenings or weekend hours.

Responsibilities

Work with School of Nursing staff and community partners to develop neighborhood-level strategies to support the health and social services needs of families and individuals.

Maintain regular communication with community partners via face-to-face meetings, emails, and texts, phone calls.

Provide essential services to individuals and families in their communities.

Promote health living practices and prevent diseases by educating people on proper nutrition, exercise, and hygiene.

Collect data and assist in generating reports on health outreach activities and outcomes.

Document activities and results in an effective manner while adhering to School of Nursing's guidelines and protocols.

Work with grant program managers to create and distribute educational material for community partners.

Medical receptionist/office assistant:

Answer clinic phones, schedule patient appointments and make reminder calls. Maintain confidential patient documents. Inputs and retrieves medical information and files as needed. Ensures correctness and completeness of data that has been or is to be entered. Provide information regarding eligibility for services and register patients.

Evaluates incoming mail, reports, or inquiries and distributes. Types letters, reports, forms, and other materials from notes or rough drafts when asked by health care professionals.

Receive payment from clients; record and issue receipts for cash and checks.

Required Qualifications

Candidates must have the minimum education level of a high school diploma or its equivalent.

Required to speak fluent English and Spanish.

Ability to use computer equipment.

Ability to drive and access to a reliable car to travel to/from Austin metro area.

Demonstrated excellent organizational skills, interpersonal and community engagement skills with people of all ages, people experiencing homelessness, formerly incarcerated, people with disabilities, physical, and mental illnesses, variety of education levels and professions).

Demonstrated proficiency of interviewing techniques to obtain personal information, to make inquiries and referrals.

Adherence to highest ethical, legal, and regulatory standards for community health workers.

Minimum of one year of work experience in a clinic/community-based setting performing outreach/field work related duties, and receptionist duties.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Knowledge of resources that serve individuals who are older, with a disability and/or other barriers.

Understanding of health equity, root causes of health disparities, and social determinants of health.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$36,000

Working Conditions

Typical clinical environment and/or office conditions.

Use of manual dexterity.

Lifting and moving.

On occasion schedule may change to include some evenings or weekend hours. Office Environment

Required Materials

Resume/CV

3 work references with their contact information; at least one reference should be from a supervisorLetter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English) [PDF]E-Verify Poster (Spanish) [PDF]Right To Work Poster (English) [PDF]Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.