The objective of the Community Liaison is to ensure assessment of Resident needs, correct level of care placement, verification of financial resources and continue quality of care throughout stay within our VSC home.
You will receive incentive pay based on the number of current residents PLUS up to 20%* commission on first month's cost of care per move-in! Salary based on experience.
Responsibilities
As the “maestro” of admissions, the Community Liaison serves as a link between residents of a particular community at large to the VSC Community. Their role is maintaining and promoting relationships within the community of which they serve and the Victorian Senior Care Community assigned. This position is the first person a referral sees and remains the point of contact through admission.
This position will:
Create a network of referral sourcesTrack leads and commitment ratesConduct tours of the facilityAssess potential residents to ensure the facility can meet their needsMeet sales goalsVerify financial resources of referralsFacilitate the admission and ensure all paperwork is completed as requiredMonitor guest-relations program with staff in facilityPerform other duties as required by circumstancesHelp maintain the self-respect, personal dignity and physical safety of each residentBe familiar with and able to apply all the home's accident, fire safety, OSHA and emergency proceduresBe familiar with the Adult Care Home Residents' Bill of Rights and assist residents with exercising these rightsAssure careful treatment of Adult Care Home equipment and utilization of suppliesBe responsible for reading and adhering to all Adult Care Home and employee policiesParticipate in job-related continuing education as required
*HR representive can give more details for incentive and commission pay.
QualificationsMust have a High School Diploma or GED; some college is preferred.Must possess proven skills in sales, written and verbal communication, organization and evaluation.Must have the ability and willingness to perform cold calls and telephone sales calls.Must possess good computer skills with emphasis on working in spreadsheets.Must be goal oriented and competitive.Must be willing to travel up to 50% of the timeMust be able to push, pull, carry and lift up to 50 poundsMust secure two-step tuberculin skin test (first test prior to hire and second test within two weeks of first test).Must have no substantiated findings on the NC Personnel Registry or Health Care Program.Must have clear SBI and DMV records and maintain this status during period of employment.
Must have a valid NC Driver's License.
Must have had at least 8 years of driving experience, as this is a requirement of company's liability insurance carrier.
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