Community Liaison
Help at Home
**Join Our Team as a Community Liaison at Help at Home in Gulfport!**
**Help at Home, LLC** is the nation’s leading provider of high-quality care and support solutions. Our goal is to enable the highest level of personal independence and meaningful lives for our clients. Help at Home is committed to delivering a gold standard in care through our attentive and well-trained staff who support our clients comfortably and safely within their homes and communities.
We are looking for an **energetic and driven Community Liaison** to help us expand our services across the **Gulfport area** . If you have a passion for building relationships and making a real impact in people’s lives, this is the opportunity for you!
**What You’ll Do:**
As a Community Liaison, you will play a key role in growing Help at Home’s client base. This is a dynamic, client-facing position where you will be responsible for:
+ **Sourcing new business** by developing strong relationships within the community and referral networks in Gulfport and surrounding areas.
+ Performing proactive **outreach to prospective clients** in the Gulfport area, ensuring our services are well-known and accessible.
+ **Following up on leads** in a timely and efficient manner to maintain consistent engagement.
+ **Maintaining accurate sales records** in our database, ensuring no opportunity slips through the cracks.
+ **Coordinating client visits** with the Client Coordinator to deliver information, service plans, and contracts to potential clients.
+ Keeping the state informed and ensuring proper procedures are followed for qualifying clients for reimbursable services.
+ Taking on additional duties as needed to support the team and organization.
**What We’re Looking For:**
+ A **customer-centered, consultative sales approach** , with the ability to connect with people and truly listen to their needs.
+ Strong **communication skills** , both verbal and written, to effectively share information and influence outcomes.
+ **Negotiation skills** to help guide discussions with potential clients and referral sources.
+ Ability to work independently and **collaborate well with others** to build relationships and get things done.
+ Proficiency with **Microsoft Word, Excel, and PowerPoint** to track activities and keep records up to date.
+ A **valid driver’s license, reliable car** , and insurance for daily travel within the Gulfport region.
**Experience & Education:**
+ High School diploma or GED required; **Bachelor’s degree preferred** .
+ At least two years of experience in **Customer Service, telephone sales** , or **community outreach** .
+ Knowledge of **service agreements** and the ability to navigate client needs.
**Physical & Travel Requirements:**
+ Ability to move between client homes and offices, including ascending and descending stairs.
+ **Regular travel** is required, so comfort with daily or weekly travel (even in inclement weather) is necessary.
**Why Help at Home?**
At Help at Home, we offer more than just a job – we provide a fulfilling career where you can truly make a difference. You’ll be part of a supportive, caring team that is dedicated to improving the lives of those we serve.
Ready to make a difference and be a part of something meaningful? Apply today to join Help at Home and help us continue providing the highest standard of care to our clients in the Gulfport area!
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