JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Join our dynamic team as a Community Manager and take charge of creating an exceptional experience for tenants and visitors at one of our Class A commercial buildings. We're seeking a candidate with a unique blend of hospitality, creativity, business acumen, and tech-savviness to foster a thriving community both on-site and virtually.

Be ready to step into an exhilarating opportunity with the Property Management team at this location as it undergoes a remarkable rebranding transformation. Discover a world of exciting possibilities, with state-of-the-art amenities, including cutting-edge conference rooms and a vibrant tenant and sport lounge boasting a golf simulator experience and all managed through the property app. We will rely on the Community Manager to handle the administration of this app and the property social media accounts, as well as maintain the property website, and create captivating internal marketing collateral.

As the on-site Community Manager, your goal will be to provide exemplary concierge services, acting as an informational resource for the property and ensuring superior client satisfaction.

WHAT YOU’LL BE DOING:

Coordinate regular programming including but not limited to themed events, lunch and learns, conveniences, entertainment, philanthropy, and brand activations for the building and individual companies

Manage property amenity spaces including tenant lounge, conference center, outdoor space, and other common areas

Plan and maintain the property programming budget

Partner with fitness providers for health and wellness programming

Create marketing collateral for property programming and events using property specific branding

Partner with onsite and local retailers and dining establishments to highlight promotions

Assist the property management and leasing teams in tours, welcome collateral, and events for new tenants

Maintain the admin portal of property app including conference center reservations, building events, and local area information and partnerships

Manage the property social media pages

Write and design eblasts and monthly updates to tenants who have opted into the service regarding events occurring in the building and around the local area

Act as a building ambassador, including maintaining a welcoming presence in public spaces during high traffic times and during events

Respond to in-person, phone and email requests from tenants providing guidance and information to tenants in a timely manner

Knowledgeable of local and trending events, attractions, restaurants, hotels, tours, and transportation options in the surrounding area, helping to coordinate reservations and tickets

Negotiate contracts with area vendors for best prices and services

Provide detailed reporting of events, conference center bookings, social media engagement and building app usage to the client

Provide timely and accurate reporting to the finance department to ensure accurate billing of services to clients

Other concierge-related requests, as needed

WHAT YOU BRING :

Bachelor’s Degree in related field and/or equivalent work experience

At least three years’ experience in marketing and event planning, including VIP guest service

Previous concierge, hospitality, or VIP retail experience highly preferred

 Experienced in marketing and event planning

Independent thinking and self-starter

Ability to host and engage tenants and visitors to participate in events and programming

Possesses foresight to organize event logistics up to 1000 attendees

Eye for clean, concise marketing collateral

Superior knowledge of local area cultural, dining, and entertainment venues, and ability to match client and tenant desires to the appropriate venue

Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs

Able to think quickly and efficiently when confronted with a client or tenant request

Motivated self-starter who is able to work with minimal supervision

Creative problem solver

Great time management

Proactive, approachable, and solution-focused

Professional demeanor and appearance

Strong planning and organizational skills

Excellent interpersonal and communication skills

Commitment to company values

Knowledgeable on Microsoft Office, iOS functions, marketing or graphic design software, and digital technology

WHAT’S IN IT FOR YOU

Join an industry leader and shape the future of commercial real estate 

Deep investment in cutting-edge technology to power your work 

Comprehensive and competitive benefits plan 

A supportive, caring and diverse work environment designed for your growth and well-being 

Location:

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.