With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

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Do you want to help people make their house a home? Do you thrive on providing great customer service while making a difference? Dreaming of a long-lasting stable career, at a company that feels like a family?

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Welcome to Blue Mountain, an Associa Company! All the aspects you love about your Association Management job, plus a company that strives for a great culture and who cares about your well-being.

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We want to hire a Community Manager who shares our vision, values and commitment to superior customer service. A Community Manager is responsible for providing overall supervision of a community association and has daily interactions with internal and external customers including homeowners, vendors, board members and committee members.

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If you're a determined self-starter with a passion for finding solutions, we want to meet you!

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What's in it for me?

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Besides all the things you'd expect from any company (medical, dental, vision, 401k with company matching, life insurance, short & long term disability) we believe you deserve more than that -- At Associa, you'll get great perks and discounts, continual professional training & career planning, money towards lifestyle and wellness activities (we call this Benefits Plus). Most importantly, you will get a fulfilling career and a company that becomes your family!

\n\n Opportunity for Career Advancement within Blue Mountain and Associa\n Fun family culture within the office\n World-Class Training\n CAI (Community Association Industry) Course and Designation Assistance\n\n

Here's the fine print:

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JOB DESCRIPTION

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The Community Association Manager (CAM) is responsible for providing the overall supervision of a community association. The CAM interacts with internal and external customers including homeowners, vendors, board members and committee members, as well as staff at the Associa Client Shared Service Center (CSSC) and within the branch office.

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Duties include but not limited to:

\n\nSupervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures\nActs as or oversee the primary liaison with the Association Board of Directors and homeowners as needed\nPerform/Direct administrative and management duties as requested by the Association Board of Directors and in accordance with the management agreement\nEnsure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.\nReview monthly financial reports and ensure management summary is submitted to the Association Board of Directors\nProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation\nMonitor corporate and client delinquency rates and collections process for account portfolio\nAttend Board meetings per the management agreement and community events as needed\nPrepare Board packages according to established time frames\nEnsure Board of Directors is aware of legal actions involving the Association\nMaintain unit and contract files relating to the operations of the Association\nAssist Board of Directors/ARB with architectural review process and/or routine inspections as necessary\nOther duties as assigned\n\n\n Requirements

Education & Experience

\n\nBachelor's Degree Preferred\n1 - 3 years of Community Association or equivalent experience is preferred\n\n

Knowledge & Skills

\n\nKnowledge of communities, property, real estate and homeowners associations\nKnowledge of the role of the association board, the Community Association Manager, and how those roles interface with the requests of homeowners\nTime management and time critical prioritization skills\nSelf-motivated, proactive, detail oriented and a team player\nProfessional customer service skills\nKnowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.\nKnowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level\nKnowledge of conflict resolution techniques at a proficient level\nProfessional communication skills (phone, interpersonal, written, verbal, etc.)\n\n

Certifications & Licenses

\n\n Certified Manager of Community Associations (CMCA) is a bonus\nValid Driver's License\n
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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.