Responsibilities Are you a pro at bringing apartments and people together? Do you always go the extra mile? Are you a motivated team player? If so, we are looking for you to join our team as a Community Manager at Townhomes of Bent Tree, a 264 unit townhome community! WHY YOU’LL LOVE IT HERE Competitive compensation Opportunities for advancement – as we grow, you grow! An innovative, energetic culture and a fantastic team! Paid time off – we value your life outside of work Fantastic total rewards package, including vision, dental, life insurance ...and so much more! WHAT YOU’LL BE DOING Be the first point of contact with all potential residents, including their initial visit, phone calls, and follow-up communications. Provide them with a WOW experience by responding quickly and building a strong relationship. Keep a pulse on market trends to identify future occupancy needs and share your ideas with leadership Manage all steps within the leasing process for new residents, and making sure each document/application is accurately completed, sharing timely updates with them along the way Create, own and manage the company community groups across social media channels Be the voice of our clients and escalate popular client requests to internal teams. Oversee our accounts payable/receivables, also ensuring security deposits and rents are collected on-time, and go through our procedures for delinquent accounts Prepare our reporting and budget worksheets – including property financials on a weekly and monthly basis COMPENSATION 75,000 - 85,000 / year plus annual performance based bonus Qualifications WHO WE ARE LOOKING FOR Experienced Customer Service Pro - You have at least 3 years experience as an on-site Manager at a property of 200+ units. You enjoy fostering long-lasting relationships with your clients and your team by providing an excellent customer experience. Certified Professional – You are a Certified Apartment Manager, Accredited Apartment Manager, or ARM (bonus points for this, but not required!) Number Lover – You are familiar with reading financial performance and budget worksheets Naturally Inquisitive – You are always on the lookout for better solutions Strong Communicator - you clearly express your thoughts in conversation and listen actively Opportunity Finder – You add value by solving for the root cause of the issue with the optimal outcome in mind Extremely Reliable – You are known for being extremely reliable and accountable for your deliverables! Experience with Yardi, Ariba or Hubble (or similar software program) Demonstrate leadership skills and employee management A BIT ABOUT US We call ourselves Related Management Company, and our market-rate conventional portfolio is focused on value-added assets that we revive and breathe new life into. Our goal is to make a real difference to move our communities forward and enrich people’s lives. Our team-centric approach emphasizes a dedication to serving our customers with excellence in all we do. Here you will find a high-energy work environment that balances individual success along with the joy of winning as a team. We all come from different backgrounds, and believe diversity of thought is how the best ideas are born. Our goal is for you to bring your authentic self to work each and every day. We have great things to accomplish – are you ready to join us? #RMC #MKTTX Overview Related Management Company (RMC) is the leading innovator in managing real estate as an owner/operator. There is strength in numbers – RMC operates hundreds of properties in 22 states and Washington, D.C., providing our employees with unparalleled growth opportunities. Our portfolio includes affordable, workforce, market-rate, and luxury housing. We are passionate about exceeding quality expectations in every single asset class. As a subsidiary of Related Companies, we’ve been at the forefront of sustainability too, with most of our new developments pursuing LEED Silver certification or higher. At RMC, we Welcome Everyone. It is our mindset that welcomed employees invoke welcomed residents. When you work here, you’re encouraged to be your best, authentic self. With persistent focus, we are strengthening internal mobility, and employee engagement, and investing in leadership development to continuously improve the employee experience. Related values diversity in backgrounds and experiences. We are proud to be an equal opportunity employer and are deliberate about the team and culture we are building. We aim to ensure competitive total compensation that is commensurate with experience, workplace geography, and market standards. Related is an Equal Opportunity Employer For information about how we use your personal information, including information submitted for career opportunities, please review our Privacy Policy at https://www.related.com/privacy-policy #RMC