With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.

\n \n Job Description

Community Management is a Team Sport!
As the saying goes,It Takes a Village. This same rule applies in our business of managing communities. This is why we place a high value on collaboration, team work, and accountability. If you're a determined self-starter with a passion for finding solutions, we want to meet you! We offer rewarding opportunities for individuals of all backgrounds and varying levels of experience.

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Running a non-profit business for a board of directors is no easy feat. In this role you will oversee the financials, maintenance, insurance, and service delivery for a community of people. A community association is a business, personal investment, and home all wrapped in one. The Community Manager owns the big picture and rallies the team to help deliver superior service.

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A Community Manager is responsible for providing overall business supervision of a community association and has daily interactions with internal and external customers including homeowners, vendors, board members and committee members.

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Essential Duties and Responsibilities

\n\nTravel to client associations to attend board meetings, perform inspections, conduct walk-throughs and attend community events as needed and per the management agreement.\nPrepare agendas, update management reports, and compile documents and copies for Board meeting packages.\nPrepare annual disclosure packages, annual meeting notifications, and annual financial statement packages for all homeowners and arrange bulk mailing of same within the time frames set by state statute or governing documents.\nUpdate homeowner and association information in C3 and shared files.\nCoordinate and/or oversee inspection of building facilities and/or common area, and arrange appropriate follow up actions as required.\nSupervise the operation and administration of the Association in accordance with management agreement and the Association's policies and procedures.\nAct as or oversee the primary liaison with the Association Board of Directors and homeowners as needed.\nPerform/direct administrative and management duties as requested by the Board of Directors and in accordance with the management agreement.\nEnsure Associa community management tools are being effectively developed and utilized such as annual calendar, action item list, resolution worksheets, timed agendas, RFP matrixes, committee charters, procurement procedures, FY operating budget, etc.\nReview monthly financial reports and ensure management summary is submitted to the association Board of Directors.\nProvide and/or oversee recommendations to the Association Board of Directors and committees regarding major capital expenditures as required to maintain the desired community appearance and operation.

Other Duties and Responsibilities \nOversee ARB (Architectural Review Board) application processing and perform on-site community inspections as necessary.\nMonitor corporate and client delinquency rates and collections process for account portfolio.\nEnsure Board of Directors is aware of legal actions involving the Association.\nMaintain unit and contract files relating to the operations of the Association.\nManage routine and special project vendors including procurement as well as performance evaluation as contracted\nOversee Associa staff as contract provides.\nOversee the AP process in accordance with Associa home office processes and procedures.\nOther duties as assigned.\n\n Requirements

Qualifications

\n\nBachelor's Degree preferred.\nThree to five years of community management experience, preferred not required.\nTwo years of customer service experience\nFinancial and accounting acumen\nProject management experience a plus

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Working Conditions:

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Typical office environment including site visits to properties in portfolio.

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Frequent social interaction.

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Assistants to support the community's needs.

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Benefits Summary:

\n\nWorld-Class Training\nAdditional Income Opportunities\nCAI (Community Association Industry) Course/Designation Assistance\nPaid Time Off/Holidays\nComprehensive Medical Benefits\nWellness Incentives\nMileage Reimbursement\nCompany Cellphone\nHybrid: In Office/Work From Home Schedule\n\n

Compensation:
$60,000 - $65,000; direct experience highly considered.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.