Welcome page Returning Candidate? Log back in! Community Manager Job Locations US-DC-Washington, DC Job ID 2024-3341 Category Office and Leasing Overview

Enthusiastic and Outgoing Community Manager wanted!

 

The Campus team is filled with passionate and enthusiastic people! Since 1958, we have been singularly focused on providing superb housing for college students across the country and our team is the reason for our success and for our ability to grow over the long-term.

 

If you’re someone who loves to have FUN at work, loves to work hard, thinks outside the box, then we’ve got a place for you on our team! Campus Apartments offers growth opportunities, diversity, stability, job training and a fun-loving family of people! Consider joining our team and changing the way you think about work!

Responsibilities

This position has a LIVE-ON REQUIRMENT. The Community Manager reports to the Director of On-Campus Housing.  This position is responsible for assisting with all operational phases of the property to ensure asset preservation and customer satisfaction. 

 

Live on site Manage all actions that involve or influence the propertyCoordinate and oversee building maintenance and repairsOperational budget control and reportingConduct regular building inspections and prepare reportsRespond to requests by building tenants and resolve any issues and problemsPrepare weekly/monthly operation/facilities reportsOversee/manage the administrative activity of office staffProvide first-class customer service to residents; provide a clean, safe and well-maintained property, and ensure that all resident requests are handled promptlyPromote harmonious relations among residents, staff, personnel and surrounding communitiesBuild a team of highly motivated, skilled and productive individuals who work well with othersSelect, train, motivate, coach, and counsel on-site personnelComplete annual employee performance evaluations for immediate staffProvide leadership, feedback to partners for resident/community directors and student resident/community advisorsEstablish effective working relationships with safety and health officialsManage the property’s public relations through positive communication and interaction with residents, parents, college/university officials and the local communityExercise effective risk management; identify and correct potential liability issues, minimize exposure and lossesEmbrace company goals/ vision relative to resident satisfaction and resident retention to ensure achieved.Know and adhere to all federal, state and local laws, as well as all policies and procedures contained in the Company’s operating manuals or as otherwise communicated (verbally or in writing)Understand and carry out all Company standards, policies and procedures in dealing with owners, clients, residents, employees and contractorsSupport student residence life staffInvestigate resident disturbances, violations and/or complaints; resolve problems in accordance with established regulationsManage resident issues involving needs for mediation and adjudicationManage resident unit transfers as neededPromote an enthusiasm for diversity among residents and staff Qualifications Bachelor’s degree plus prior supervisor experience or three plus years of supervisory experience in a property or housing management position, or an equivalent combination of related education and experiencePreferred Accredited Residential Manager (Institute of Real Estate Management) or Certified ApartmentPreferred Manager (Building Owners and Management Association)First Aid/CPR certification or willingness to obtainReal Estate license is desirableValid driver’s license and current automobile insurance is requiredAbility to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system and vacuumComputer skills and math abilityAccurate typing and record keepingProficient in Microsoft Word, Excel and OutlookKnowledge of Entrata is desirableAbility to follow through with all necessary paperwork and ensure all deadlines are metDemonstrate a positive, professional and enthusiastic attitude at all timesExcellent customer service skills; ability to work with and understand problem solving for both customers and staffAbility to communicate effectively with owners, residents and on-site associates to ensure thatany areas of concern are addressed promptly and thoroughlyAbility to communicate effectively and professionally while operating in a fast pacedenvironmentExcellent skills in the management and motivation of peopleAbility to apply principles of logical thinking to a variety of practical situations and accurately follow standardized procedures that may occasionally call for minor deviationsAbility to think rationally beyond a specific set of instructions Options Submit resume for this job onlineSubmit ResumeShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Application FAQs

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