Malvern, PA, USA
9 days ago
Community Manager

JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Find your next move at JLL and build a fulfilling career  

At JLL, we value what makes you unique, and we’re committed to give you the opportunity, knowledge and tools to own your success. Explore opportunities to advance your career from within, whether you’re looking to move up, broaden your experience or deepen your expertise.  
 

Site Management 

Ensure office, kitchenette, and pantry equipment is in good working condition, triage all work requests to respective parties 

Manage all colleague inquiries and issues tactfully and confidently 

Conduct daily site walks to assess site and floor conditions 

Work to ensure meeting rooms and collaboration spaces are in ‘ready-to-use’ condition whenever unoccupied 

Provide support for booking rooms, triaging colleague requests, and overall conference tasks i.e., food deliveries, conference room facilities requests, and room set up 

Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace – One Team 

Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations 

 

Task/Responsibilities 

Ensure services are delivered within SLA’s and compliant with applicable laws, rules, and regulations 

Work with Client on colleague engagement initiatives – provide site tours for new hires, and assist with events as required 

Trusted advisor for all colleague and contractors provides connection to site resources, services, and amenities 

 

Colleague Service & Communications 

Be recognized and identified as the go-to or host of the office 

Greet colleagues, using names when possible 

Visibly engaged 

To be attuned with colleagues, build meaningful relationships, and develop trusted advisor status with colleagues 

Share communications collaterals with the JLL team 

Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow-up to ensure questions/requests are answered.  

Prioritize urgent issues / emails 

Provide intuitive workplace delivery, anticipating colleague needs 

 

Administrative Duties 

Administer workplace policies (clean desk, appropriate use of space, etc.) 

Additional duties as assigned by Experience Manager 

Additional duties as assigned by Client 

 

Client:  

Vanguard Group, Inc 

Job Profile:  

Property Mgmt Operations-B3 

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table! 

Location:

On-site –Malvern, PA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!


Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.

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