Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities, and the planet we all share.

The Community Mortgage Consultant will be responsible to originate high quality residential first lien mortgage loans that meet HSBC’s credit, compliance, workflow and other rules and guidelines.Counsel customers on various types of mortgage financing available, helping to choose a program best suited to their needs. Work closely with the customer to complete mortgage application, clearly set expectations, thoroughly answer questions, follow through to closing and resolve any problems that arise.

Develop and maintain long-term relationships with community development groups, affordable lending nonprofits, realtors, builders, attorneys, financial advisors and other external sources. Internally, this role will partner with Community Development Officers, Premier Relationship Managers and the Mortgage Originations team.

As our Community Mortgage Consultant you will:

Self-source diverse mortgage applicants, engaging in the local communityOriginate complete and accurate mortgage applications recognizing that programs may be complex, including closing cost coverage, down payment assistance, and 3rd party grantsWork closely with first time homebuyers who will require extra attention to understand program options, mortgage guidelines and what to expect throughout the process.Partner with community development groups and affordable lending nonprofits to establish referral relationshipsExceed customer expectations (both external and internal) at every touch point (phone, email, chat, etc.)Fulfill expressed and unexpressed financial needs of clients

For this role, HSBC targets a fixed pay range between $80,000.00 and $95,000.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.