Community Outreach Patient Navigator Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. You will work alongside dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. As a Community Outreach Patient Navigator, you will serve the community by decreasing disparities through navigation and education. Caregivers in this role build working relationships, solve problems, remove barriers to care and support patients while assisting them through the continuum of care. Community Outreach Patient Navigators also educate people within the community on diseases, prevention and health screenings while identifying and linking eligible patients and their families to required screenings and services and coordinating appointments and testing for early detection of medical issues. Opportunity for advancement and promotion is expected in 2-3 years. **A caregiver in this position works 8:00am - 5:00pm + calls.** A caregiver who excels in this role will: + Coordinate and educate patients within the community on disease prevention and screening. + Identify and address barriers to care, fear, trust, financial, insurance, transportation and psychosocial to ensure appropriate clinical care is coordinated and provided in a timely manner + Help patients navigate our complex health care systems. + Coordinate appointments related to health screenings, such as mammogram results, colonoscopy results and pathology reports. + Navigate patients to appropriate health care providers within Cleveland area facilities. + Identify barriers to care and coordinate resolution to social work support, Medicaid, Medicare, prescription assistance programs, community resources, primary care services and medical homes. + Support the coordination and execution of community events. Minimum qualifications for the ideal future caregiver include: + High school diploma or GED. + Three years of related experience in customer relations working with diverse patient/culture populations. Preferred qualifications for the ideal future caregiver include: + Spanish speaking. + Epic or other electronic medical record (EMR) experience. + Skills/qualities: team-oriented, communication, organization, interpersonal, problem solving, analytical and critical thinking Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/ **Physical Requirements:** + May need to move around intermittently during the day, including sitting, standing, stooping, bending, and ambulating. May need to remain still for extended periods, including sitting and standing. + May need to lift boxes or carry objects + Working evenings and weekends is required **Personal Protective Equipment:** + PPE 1 + PPE 2 Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process. Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities