We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Community Paramedic (CP) is an integral member of the Chen Neighborhood Medical Center’s transitional care team. Working closely with primary care physicians (PCPs), CNMC Transitional Care Team Lead(s), and CNMC Medical Director(s), each CP visits high priority patients (HPP) to deliver in-home health monitoring and health services as directed by board certified physicians – including assistance with disease management, care transitions and other services as needed. The CP is responsible for the Resource Access Program (RAP); Direct On Scene Education (DOSE); Matter Of Balance (MOB), Meals on Wheels (MOW), and other community programs. These efforts may include coordinating other agency involvement (e.g., Fire-Rescue, Police, Adult Protective Services, Hospitals & Social Services).

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
• Completes all training needed on timetables provided.
• Understand, asking any questions needed for clarity, the PCP-created care plan for each HPP senior being visited by a CP for a five-week period.
• Completes thorough home safety inspection during first visit with each HPP senior assigned.
• Reconciles and reports all prescriptions during each home visit.
• Checks and records health vitals including weight, blood pressure, heart rate, lung sounds, and blood sugar levels, as well as potential health challenges noted during the home visit and/or reported by each HPP senior visited.
• Immediately call CNMC PCP/CNMC Transitional Care Team Lead/CNMC Medical Director (cascade order) should HPP senior present with health risks that might warrant a same-day appointment at CNMC; a physician-directed medical intervention by CP, or a possible hospital visit.
• Interacts with EMS and ER personnel as necessary, and with expediency, to coordinate emergency care for any HPP seniors presenting with risk factors that warrant an immediate trip to the hospital.
• Creates and posts detailed File of Life documents for each HPP senior, noting all medications, allergies, and medical conditions of which emergency personnel should be aware, as well as contact info for family member or friend serving as emergency contact.
• Contacts and helps HPP seniors enroll in various social service programs as necessary to help close gaps in care.
• Documents and reports all findings/actions daily, to ensure all HPP senior visit reports are received by PCP/ Transitional Care Team Lead/Medical Director prior to CNMC weekly super huddles (each Tuesday). Include any recommendations to address/reduce health risk.
• Places at least a weekly courtesy well check | ombudsman resource call to each HPP assigned.
• Schedules and visits assigned HPP seniors weekly to complete social ecological assessments and to help ensure medical care instructions are being followed.
• Submits mileage and any out-of-pocket expense incurred weekly.

KNOWLEDGE, SKILLS AND ABILITIES:Advanced paramedic knowledge, skills and abilities in patient care and emergency response; resourceful in emergencies, with ability to direct and command personnel.Comprehensive knowledge of and familiar with community resources and social services available to help improve the health and wellbeing of patients.Comprehensive knowledge of and familiar with the definition of neglect and abuse for a vulnerable adult; must know how to report cases of neglect and abuse to APS and Law Enforcement.Comprehensive knowledge of HIPAA regulations and compliance standards.Familiarity with Electronic Health Records (her) systems.Familiarity with Primary Care pathways and chronic disease management.Exceptional interpersonal, customer service, conflict resolution, problem-solving, listening and communication skills.Excellent time management and organizational skills.Personal agility and adaptability; comfortable working through ambiguity that stems from an entrepreneurial environment.Skilled in phone, business systems and medical equipment operationMeticulous to ensure accuracy of reports and data.Superb teamwork capabilities to coordinate efforts and work toward achieving the best outcome for the patient.Ability to show compassion and be emotional supportive in emergency medical situations.Committed to continuous improvement, innovation and leading peers toward best practices.Ability to take a positive approach to people with a friendly and warm nature; must embody our values of Love, Accountability and Passion.Ability to effectively collaborate and partner with team members, including providers and nurses, business leaders, and other members of the care team.Ability to effectively navigate stressful situations involving the public.Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, competent in other systems required for the position.Ability and willingness to travel locally and regionally up to 100% of the time.Minimum requirement to work 3 holidays in the calendar year. Ability and willingness to travel locally, within the assigned geography, to attend meetings and trainings up to 10% of the time; requires availability to work evening, weekends and/or holidays.Spoken and written fluency in English; bilingual Spanish desired.EDUCATION AND EXPERIENCE CRITERIA:High School diploma or equivalent requiredA minimum of 1 year work experience as a Paramedic required OR new Paramedics with at least 1 year of EMT work experience in public health or other health-related fields may be considered in lieu of paramedic experience.Current unrestricted Paramedic state license required.This position requires possession and maintenance of a current, valid Driver’s License AND a reliable means of personal transportation to be used for transporting self, as well as company provided supplies and equipment during home visits.Must live and/or work in the location as defined by the job posting.Community paramedic certification (CP-C) strongly preferred.Experience in telemedicine or virtual care delivery strongly preferred.Experience working with geriatric patients is a plus.Basic Life Support (BLS) certification from the American Heart Association (AMA) or American Red Cross required w/in first 90 days of employment.ALS certification preferred.

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care. 

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply