Company: Oak Street Health

Title: Community Relations Manager

Oak Street Health is a rapidly growing, innovative company of community-based healthcare centers that provides higher quality health and wellness care that improves outcomes, manages medical costs, and provides an unmatched experience for adults on Medicare in medically underserved communities.  By providing holistic, comprehensive and integrated care right in our patient's communities, we can keep our patients healthy and then reinvest cost savings in further care for those same communities and others. Since 2013, Oak Street Health has brought its singular approach to tens of thousands of people in Illinois, Indiana, Michigan, Pennsylvania, and Ohio.  At 40 locations, and with an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oak Street values and are passionate about the mission to rebuild healthcare as it should be.

For more information, visit http://www.oakstreethealth.com.

Role Description

Community Relations Managers are an integral part of our Outreach team. High levels of energy, flexibility, creativity, the ability to work well with a team, and problem-solving are required to be successful. You will be expected to design and execute community events throughout the week. Creating a positive environment for events at which the clinic's outreach team can succeed is a key component of the Community Relation Manager's role.  

A Community Relation Manager plays an especially important part in expanding our reputation in the community. S/he is responsible for marketing Oak Street Health to eligible seniors by creating relationships with people important to our customer base, scheduling events, and participating in events. S/he works closely with the Marketing and Outreach teams.

This position has opportunities for advancement to leadership positions on the outreach team.

Responsibilities

Establish connections and build relationships with community leaders that have access to our patient population of older adults on Medicare.

Contact community leaders to create events and opportunities for our Outreach Associates to present Oak Street Health to the community, and to bring eligible prospective patients into the our centers.

Heavy prospecting and cold calling to service coordinators at senior buildings, police districts, libraries, churches, park districts, senior groups, social services organizations, food pantries, and other community resource centers serving seniors.

Coordinate all details of the events with Oak Street employees to ensure that catering, materials, scheduling are all in sync.

Other duties as assigned.

This role reports to the Outreach Director.

What we are looking for

We're looking for motivated, experienced people with:

This position requires a high attention to detail and creativity

Public speaking combined with strong written and verbal skills

Must be comfortable with some cold calling and prospecting in a sales or business development environment

There is daily accountability on the number of events scheduled, so there must be a strong desire to work in a high profile position

Minimum performance standards include scheduling no fewer than 10 events per week.

Proven history of creating relationships with community leaders.

Bachelor's degree or equivalent work experience required.

Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

US work authorization

Someone who embodies being 'Oaky'

What does being 'Oaky' look like?

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and driving for results

Being scrappy

Why Oak Street?

Oak Street Health offers our coworkers the opportunity to be at the forefront of a revolution in healthcare, as well as:

Collaborative and energetic culture

High levels of responsibility and rapid advancement

Competitive benefits; including paid vacation/sick time, generous 401K match with immediate vesting, as well as health benefits
 

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply to oakstreethealth.com/careers.