Community Service Officer Print (https://www.governmentjobs.com/careers/bocaratonfl/jobs/newprint/4806151) Apply  Community Service Officer Salary $25.26 - $27.20 Hourly Location Boca Raton, FL Job Type Full-Time Job Number 04163 Department Police Services Division Community Services 22/07001 Opening Date 01/24/2025 Closing Date 1/28/2025 11:59 PM Eastern FLSA Non-Exempt Bargaining Unit N + Description + Benefits + Questions . Job Description GENERAL DEFINITION OF WORK: Investigates crashes, enforces parking regulations and performs a variety of community service activities for the Police Department; does related work as required. This includes working shifts, holidays and weekends. Work is performed under regular supervision. Essential Functions TYPICAL FUNCTIONS: Community Service Officers (CSOs) investigate traffic crashes and issues citations, if applicable. CSOs will testify in court proceedings when necessary. They direct traffic at intersections and assist with traffic control at special events. They enforce parking regulations. They take police reports over the telephone for minor crimes or civil issues. They follow up on investigations of hit and run crashes. They photograph crash or minor crime scenes. They assist motorists with disabled vehicles. RELATED TASKS: CSOs deliver council agendas when necessary. They will also assist with school crossings when necessary. They will also perform other duties as required. Knowledge, Skills and Abilities CSOs should possess general knowledge of traffic and parking ordinances to include traffic laws. They should have the ability to investigate traffic crashes and perform all duties fairly and impartially. They should have the ability to handle people in stressful situations and communicate effectively orally and in writing. They must be able to take and pass the community service officer aptitude examination at the time of applying. Minimum and Preferred Qualifications EDUCATION AND EXPERIENCE: Any combination of education and experience equivalent to graduation from high school. CERTIFICATIONS / PROFESSIONAL LICENSES: Candidates will be required to attend a Public Service Aid Academy selected by the department. In addition to the department's established hiring criteria, candidates must meet all training center entrance requirements and maintain academic and performance standards throughout the course of study. Must meet and maintain minimum training and experience qualifications for the position of certified community service officer as established by the Department and/or Florida State Statute Chapter 943. SPECIAL REQUIREMENTS: Possession of a valid State of Florida driver's license with no more than six (6) points in the past three (3) years. The applicant must successfully pass a complete background investigation to the satisfaction of the employer prior to the appointment. BACKGROUND REQUIREMENTS: The background check process for this position may include: + Criminal Background Check + Employment Verification + Reference Checks + Motor Vehicles Report (MVR) Check + Workers' Compensation + Educational Verification + Credit Check + Fingerprinting + Polygraph + Neighborhood Check + Psychological Examination + Physical + Drug and Alcohol Screen + Neighborhood Check + Psychological Examination + Physical + Drug and Alcohol Screen The City of Boca Raton is an Equal Opportunity (https://www.myboca.us/1226/Equal-Employment-Opportunity) , Inclusive, Veteran's Preference Employer and Drug Free Workplace. It is the policy of the City of Boca Raton to prohibit discrimination on the basis of race, color, religion, gender, gender identity or expression, marital status, age, national origin, disability, pregnancy, familial status, sexual orientation, genetic information, or any other status or condition protected by applicable federal, state or local laws. BENEFITS SUMMARY Full-Time Non-Bargaining Employees ANNUAL LEAVE: Shall accrue prior to an employee attaining permanent status in the classified service, and may be used after six (6) months of employment at the sole discretion of the Department Head, but it shall not be paid out upon resignation or termination unless the employee has attained permanent status (one full year). The maximum accrual is 360 hours. Year of ServiceAccrual 0 to 5 full years8 hours per month 5 to 10 full years10 hours per month 10 to 15 full years12 hours per month 15 full years and over14 hours per month CASH OUT OF ANNUAL LEAVE: Employees who have attained permanent status shall be permitted to cash out up to forty (40) hours of accrued and unused Annual Leave, either in a single lump sum payment or two or more partial payments, each fiscal year. SICK LEAVE: 8 hours per month. Any hours in excess of 960 will be paid off annually at 50%. Upon retirement, employees with a minimum of 5 years continuous service will receive 50% of sick leave balance. Termination for reasons other than retirement shall be entitled to payment for accrued, but unused sick leave, as follows: Years of servicePercentage Less than 2 full years0% 2 to 5 full years10% 5 to 10 full years20% 10 full years or more30% Retirement (normal, early or disability)50% HEALTH INSURANCE (Premiums): Employee Medical (Base Plan) - Paid 100% by City. Employee contributions are required for the buy up employee coverage plans. Employee Dental (DHMO or Basic PPO Plan) & Vision (Basic Plan) paid 100% by City. Employee contributions are required for the Employee + Dependent(s) for the Medical, Dental, & Vision Plan. CONTINUOUS SERVICE BENEFIT: As of December 1 each year - Paid during the month of December. Year of ServiceBenefit 5 to 10 full years$600 annually 10 to 15 full years$800 annually 15 full years and over$1,100 annually RETIREMENT PLANS: The two pension/retirement options are listed below: + An option to enroll in a Defined Contribution Retirement Plan. The Defined Contribution Retirement Plan will not require a mandatory contribution. The City will contribute seven (7%) percent of the annual base wages annually. The vesting period for this plan shall be one (1) year from date of hire in the classified service, which coincides with your one-year probationary period. + An option to enroll in a Defined Benefit Retirement Plan option is available. There is a ten (10) year vesting period with a multiplier of 2.00% at normal retirement and a mandatory seven and three-quarters (7.75%) percent employee contribution. + The two (2) options will be fully explained prior to an irrevocable selection. Optional: 457 Deferred Compensation Savings Plan is available. HOLIDAYS: 15 per year: 12 recognized holidays and 3 floating days which are allocated for the fiscal year beginning October 1, to all 8 hour per day employees. Employees hired between October 1 and March 31 shall receive 3 floating holidays. Employees hired between April 1 and September 30 shall receive 1.5 floating holidays. Floating holidays must be used within the fiscal year. Non-task employees working 10-hour days receive 10, 10-hour paid holidays but do not receive floating holidays. FUNERAL LEAVE: Up to 3 workdays - In State; Up to 5 workdays - Out of State TUITION REIMBURSEMENT: Full-time employees are eligible for tuition reimbursement as outlined in the City’s Tuition Reimbursement Policy which is available in Human Resources and subject to the availability of departmental funds. MILITARY LEAVE: Members in military reserve units who attend annual training are entitled to paid leave not to exceed 30 days each calendar year. EAP: Employees, spouses, and eligible dependents have access to five (5) face-to-face sessions with a counselor through Cigna's Employee Assistance Program (EAP). Services include assistance with legal, financial, parenting, elder care, pet care, and identity theft.