Overview The Community Support Specialist is responsible for managing vendor and contractor communications, processing invoices, maintaining accurate accounting records, and ensuring timely and efficient completion and submission of reports and completion of tasks associated with them for the portfolio which they are assigned. Responsibilities Duties and Responsibilities: Maintain constant vendor/contractor communications concerning timely billings, vendor relations, and certificates of insurance. Responsible for processing, approval, and submission of all invoices throught the payables system for payment weekly. Maintain renovation logs and audit draws in conjunction with accounting team. Participate in on-going training. This includes Fair Housing, leasing paperwork, YARDI, accounts receivable, Nexus accounts payable system, workplace safety, proptech, and any other type of training that may be needed for any jurisdiction or community that you will be assisting. Maintain a positive customer service attitude and promote goodwill among prospects, residents, coworkers, and contractors. Assist with CRM queue management at the direction of the RPM. Consistently implement policies of the community for which you are assisting. Maintain accurate reporting and provide updates with site teams, leadership, and ownership groups. Address incoming communication and complete appropriate paperwork consistent with best practices. Actively maintain and manage narratives as requested by ownership or needed for reporting purposes. Additional duties as assigned Some weekends as needed. Qualifications Must have (minimum) one year property management experience. Must have experience with leasing, preferred multi site support. Must have experience with vendor management. Preferred experience with invoice processing. Must be dependable, and able to work alone as well as part of a team. Must have stellar customer service skills/experience. Written and verbal communication skills in a professional setting Intermediate to Advanced knowledge and experience with Yardi, common applications, and MS Office products. Must be able to learn new software as required for the role.