Job Description:

Job Title: Community Support Supervisor
Location: Carrollton, Missouri
Department: Adult Community Services
Employment Type: Full-time
Shift: Monday-Friday, 8 am - 5 pm

Job Summary:
Are you a passionate and dedicated Community Support Supervisor looking to make a positive impact in the lives of individuals with mental health and substance use disorders? Join our team! As a Community Support Supervisor, you'll be responsible for the supervision of a team providing care coordination and accessing community resources for individuals with mental health and/or substance use disorders. This function may be accomplished onsite or offsite in the community.

The Community Support Supervisor position offers…

Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no costCareer Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added incomeComprehensive Training - Learn and develop skills with our robust on-the-job trainingWorkplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagementTelemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

Key Responsibilities:

Under Director or Vice President’s guidance, establish and maintain effective working relationships with other agencies in the communities served.Complete monthly record review for the program, ensuring State Regulatory/CARF standards are maintained as well as monitoring compliance with program and agency Quality Improvement Indicators.Follow up with any deficiencies during weekly staffing meetings and assist associates with corrective action.Provide oversight for service provision, completing spot checks on accuracy of staff documentation to ensure that services rendered are appropriate and clinically justified based on client/patient need.Monitor progress notes for State Regulatory/CARF/the system's regulations, ensuring they reference treatment plans and are entered within the required time frame.Ensure Community Support associates are equipped to deliver services in community-based settings and monitor onsite/offsite service delivery.Develop annual training schedules for Community Support Specialists; coordinate with Clinical Supervisor for required In-Services and monitor staff completion of annual trainings.Complete and review written reports to referral sources as needed in a timely manner.Promote integration of clinical, community support, and physical healthcare services, working as a team leader.Ensure community support associates represent the agency professionally and maintain contact with clients/family members/referral sources.Develop program schedules to respect client rights and responsibilities.Coordinate services and collaborate with outside agencies to provide comprehensive services to clients and their families, educating outside entities about provided resources.Monitor program budget, reviewing service delivery and management of allocated funds; develop quarterly fiscal projections in collaboration with site management and Program Director.Ensure uninterrupted coverage by scheduling associates and managing substitutes during absences; monitor crisis calls occurring outside of program hours.Complete associate evaluations in a timely manner.Provide clinical direction and supervision, perform corrective coaching, and maintain supervision records.Ensure the implementation of all policies and procedures guiding service provision and recommend changes to the assigned Program Director.Develop and implement a Quality Management (QM) measurement system to promote continuous improvement.Participate in staffing of assessments to ensure evaluations are completed within established time frames.Ensure all assigned Community Support Specialists complete treatment plans and quartiles within the designated time frames.Demonstrate interest in long and short-term goals and objectives of the company.Other duties as assigned by the Executive Team/Executive Team members.

Education and/or Experience Qualifications:

Substance Use Disorder Programs:

Graduate from an accredited college or university with a Master’s Degree in social work, counseling, psychology, psychiatric nursing, or a closely related field, with at least one (1) year of professional experience in the treatment of substance use disorders; ORGraduate with a Bachelor’s Degree in a related field with at least two (2) years of professional experience in substance use disorder treatment; ANDDemonstrated competencies in the areas of supervision and substance use disorder treatment.

Mental Health Programs:

A qualified mental health professional meeting one of the following criteria:Physician licensed under Missouri state law, trained in mental health.Psychiatrist or Psychologist with appropriate licensure.Professional counselor licensed under Missouri state law.Clinical social worker with a Master's degree in social work.Psychiatric nurse with relevant experience/education.

Community Support Specialist Supervisors in mental health programming must possess at least three years of case management experience in the mental health field.

Additional Qualifications:

Knowledge of case management and rehabilitation methods, principles, and techniques in mental health and substance use disorder treatment.Ability to communicate effectively, both verbally and in writing.

Brightli is on a Mission:
A mission to improve client care and reduce the financial burden of community mental health centers. We value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you’re passionate about empowering communities and promoting health equity, consider joining our mission-driven organization.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Burrell is a Smoke and Tobacco Free Workplace.