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Join us as a Complex Assistant Director of Revenue Management and be a part of the newest luxury hotel in downtown LA, Conrad Los Angeles! As part of the billion-dollar The Grand LA project, this is the 7th Conrad Hotel in the U.S. and the 1st in California.

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Located in the most exciting state-of-the-art development in DTLA, this luxurious 28-story hotel has over 300 rooms, a spa, 16,000 square foot rooftop with a pool deck, over 16,000 square feet of event space, and 6 food and beverage outlets. This includes a signature restaurant & bar, a signature bar, rooftop restaurant, lobby bar, pool, and in-room dining all in partnership with Chef Jose Andres' award-wining restaurant group, Jose Andres Group.

This role is based at the Conrad Los Angeles and requires 100% on-site presence.

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Want to learn more? Instagram, Facebook

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What will I be doing?

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As the Complex Assistant Director of Revenue Management, you would be responsible for assisting the Director of Revenue Strategy with inventory management and room pricing strategies by generating and analyzing reports, collaborating with sales, reservations, and front office teams, and maintaining frequent communication with the Revenue Leadership. This role will assist in overseeing the revenue strategy for two hotels.

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The ideal candidate will have (2) years of progressive work-related experience in financial/strategic planning, revenue management, pricing with proficiencies in multiple disciplines/technologies/processes, preferably in the hotel industry.

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Specifically, you would be responsible for performing the following tasks to the highest standards:

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Managing group and transient inventory controls:

\n\nDaily review and implementation of room inventory and rate controls in Global Revenue Optimization System (GRO) & Rate & Inventory system (R&I). \nWork with Event Services and Group Rooms Coordinator to ensure effective and efficient management of group inventory – provide direction when needed on cutoff date extensions and additions to inventory.\nImplement all blackout dates and review frequently to determine if adjustments are needed\nWork with Director of Front Office to ensure that sellout strategies are in place, and that OnQ PMS IS balanced daily.\n\n

 Assist in developing, monitoring and adjusting sales and pricing strategies:

\n\nIdentify selling strategies, market trends, and booking patterns and provide recommendations to Revenue Leadership\nEnsure pricing is consistent in all distribution channels\nReview all competitive shops daily\nMaintain relationships with 3rd party market managers to ensure distribution channels have the right content, availability and prices.\nPartner with Reservations & Front Office to improve upsells\n\n\n

Information Analysis and Monitoring

\n\nEnsure effective information gathering and analysis is conducted in order to identify and maximize all possible opportunities and minimize any risks.\nDevelop weekly Commercial Strategy meeting deck and provide meeting minutes\nEnsure accuracy of all information being produced or reported.\nReview Demand calendars, convention calendars and city event calendars to keep abreast of all demand generators.\nMaintain historical data on events and performance on any promotions during these demand-generating events.\n\n

SUPPORTIVE FUNCTIONS

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In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

\n\nAnswer other hotel team member’s questions regarding revenue management in a friendly and courteous manner.\nProvide training to other hotel team members on revenue management procedures and principles, as needed.\nAttends property Staff meetings, and other property specific meetings as requested by the General Manager.\nEnsure that all revenue management related systems are maintained, including: GRO, OnQ FMS, OnQ PMS, DMPE/Delphi. Employ the assistance of the Director of Sales, Director of Front Office, Sales and Marketing Manager as needed.\nMaintain an organized and clean work area and hotel environment.\n

What are we looking for?

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Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

\n\nHospitality - We're passionate about delivering exceptional guest experiences.\nIntegrity - We do the right thing, all the time.\nLeadership - We're leaders in our industry and in our communities.\nTeamwork - We're team players in everything we do.\nOwnership - We're the owners of our actions and decisions.\nNow - We operate with a sense of urgency and discipline\n\n

In addition, we look for the demonstration of the following key attributes:

\n\nQuality\nProductivity\nDependability\nCustomer Focus\nAdaptability\n\n

What will it be like to work for Hilton?

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Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

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The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World's Best Workplace by Great Place To Work & Fortune We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

\n\nAccess to your pay when you need it through DailyPay\nMedical Insurance Coverage – for you and your family \nMental Health Resources\nBest-in-Class Paid Time Off (PTO)  \nGo Hilton travel discount program \nSupportive parental leave\nMatching 401(k)\nEmployee stock purchase program (ESPP) - purchase Hilton shares at 15% discount\nDebt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)\nCareer growth and development \nTeam Member Resource Groups\nRecognition and rewards programs\n\n

*Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

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The annual salary range for this role is $80,000 to $95,000 and is based on applicable and specialized experience and location. 

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We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

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