If you’re looking for a career where you can make a real impression, join our Global Service Center (GSC)- HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of

Complex Investigations Manager

Role purpose:

Financial Crime Investigations (FCI) focuses on the specific financial crime threats the Group faces now and, in the future, pioneering the techniques and technology that protect our business, our customers, and the many communities in which we operate from the harms associated with financial crime. FCI harnesses intelligence, analytics, technology, investigation, information sharing, and public-private partnership to achieve this end, always seeking the most effective and efficient means.

Complex Investigations are most often responsible for investigating the most sensitive and large-scale financial crime investigations at HSBC. In this role as Investigator, Complex Investigations, the jobholder will:

Conduct financial crime investigations, collaboratively with team members inside and outside the CoE, (including those related to fraud, money laundering, financing of terrorism, sanctions, bribery and corruption, and tax evasion) in accordance with globally, regionally and or market defined standards.Refer investigative findings and recommendations to other parts of the Group for follow-on action to mitigate the identified risks.Identify financial crime risk and the circumstances in which it may be necessary to refer financial crime activity for regulatory reporting.Escalate financial crime findings and related mitigating actions to inform wider investigations strategy and to enable senior management awareness where necessary.Communicate to all key stakeholders the ongoing status of investigations and the related mitigating actions and, on occasion, prepare material for senior stakeholder engagement.Adhere to strict sensitivity requirements, often including investigations that are under legal privilege or involve material non-public information

Main activities:

Manage a team of investigators, investigating suspected financial crime networks across multiple lines of business and geographic regions.Ensure consistent and high-quality investigative work across the team, and ensure investigators have appropriate access to systems and data, in line with data sharing restrictions. Escalate incidents where information is not accessible, where it should be, due to technical or non-technical challenges.Resolve procedural and technical questions or issues raised by investigators and escalate where necessary to achieve timely resolution.Proactively look for emerging financial crime threats across the investigations your investigators are supporting.Ensure investigators are looking for potential control weaknesses and financial crime typologies.Escalate investigative trends and MI to senior management.Actively promote and participate in the cultivation of an environment that supports diversity and reflects the HSBC brand, thereby delivering high employee engagement and motivation.Participate in year-round performance management, ensuring that investigators are working on their development objectives throughout the year with your support