Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive.
A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work.
Great Place to Work®
Top 100 Most Loved Workplace®
Forbes Best-in-State Employer
With one of the largest teams of liability experts in the world, Sedgwick supports and resolves property, general, auto, product and professional liability claims, and helps our clients maintain brand protection in times of crisis.
We now have an excellent opportunity for a Complex Liability Utilities Adjuster covering the Home Counties, Greater London or the South.
Utilities is an exciting and growing sector of the Sedgwick’s liability business and, reporting to the Regional Director, you will be home based, but will work within a team, undertaking visits, dealing with your own claims, working on ongoing and new major, multi-party incidents and being on the out of hours rotas. The work mainly involves responding to burst water mains, but can also include fires, electrical failures or sewage escape, often involving multiple claimants.
The position will also enable potential development as a Complex Liability Adjuster.
Due to the unpredictable and urgent nature of the work, you will need to be highly motivated, flexible in your approach, with the ability to handle stressful situations. You will need a clean driving licence as travel is required.
Responsibilities and contributions
Working in a team involved in handling claims for utility companies
Owning your case load and investigating claims allocated to you
Being part of a team providing 24/7 coverage via a rota
Coordination, data capture and communications on major incidents involving multiple parties
Using spread sheets, PowerPoint, TEAMS and other technology to share data and give transparency to clients
Knowledge and experience
Technical competence on property claims working towards Cert CILA preferred.
Technical understanding of key liability concepts, such as tort, statute etc
Use of Microsoft packages
Experience of working as part of a team
Experience of multi-party incident handling preferred
What will you get for this role?
Competitive salary depending on skills, experience and qualifications
Company car/car allowance
Many of our vacancies offer the opportunity to work flexibly, whether from office and/or home
Healthcare scheme
A Self Invested Personal Pension Scheme
Holiday allowance of 25 days plus bank holidays
Discounts on various products and services
Employee assistance programme for employee wellbeing
Life assurance
Group Income Protection
Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP app
Working at Sedgwick
Our company is a place where creative and caring people of all backgrounds can be challenged, grow as individuals, and feel a higher purpose in the unique value they bring and the difference they make in the lives of others. We celebrate our differences; cultivating uniqueness and belonging allows us to connect with our consumers on a personal level, understand our clients’ needs, support the communities in which we operate, and perform at our best.
We’re passionate and understanding about our colleagues – so we have built flexibility into our colleague working model. If you wish to work from home, split your working time between the home and office or change your hours so you can collect your children or care for someone in your family, we’re supportive of that. As a flexible employer, we’re happy to discuss options that take into consideration your personal needs for this position during your interview.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
Sedgwick is committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability.
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Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.