Complex Sales Manager
Pyramid Hotel Group
Property About Us Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description Welcome to W Chicago - City Center, a distinguished property in the Pyramid Global Hospitality portfolio. Located in the bustling heart of Chicago, Illinois, our hotel features 403 stylish guest rooms and 12,589 sq ft of versatile meeting space, creating an exceptional environment for both guests and employees. At W Chicago - City Center, we pride ourselves on delivering outstanding service and creating memorable experiences. As a member of our team, you'll work in a dynamic and supportive setting, surrounded by the vibrant energy and iconic architecture of Chicago. We offer diverse positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for excellence. We provide comprehensive training programs to ensure our employees have the skills and knowledge needed to excel in their roles. If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at W Chicago - City Center. Take the first step towards a rewarding career by applying today. Overview Shape the Future of Two Iconic Chicago Hotels Join Pyramid Global Hospitality, a leader in hotel and resort management, as an Complex Sales Manager for two vibrant downtown Chicago properties: W Chicago City Center and W Chicago Lakeshore. With transformative updates and reimagined identities planned for both hotels in Q1 2025, this is your chance to innovate, drive results, and play a pivotal role in redefining their future. Why This Role Stands Out Uncapped Quarterly Incentive Compensation: Your results are rewarded without limits. 401k Match: Competitive contributions to support your financial future. Highly Competitive Compensation: Because top talent deserves top pay. Great Benefits: Comprehensive healthcare, travel perks, and more to support your well-being. Unique Opportunity: Be part of a bold transformation that will position these hotels as trendsetting destinations under new, elevated identities. The Role In this complex sales role, you’ll manage segments of group accounts for two iconic properties undergoing exciting transformations: W Chicago City Center, where the energy of the Loop inspires bold possibilities. W Chicago Lakeshore, a lakeside retreat with a vibrant, urban edge. Your mission: Build relationships, uncover opportunities, and deliver exceptional results as these properties prepare to debut reimagined brands in 2025. What You’ll Do Develop and maintain strong relationships with key accounts while identifying new business opportunities. Leverage Marriott’s tools and systems (CI/TY experience preferred) to maximize performance. Craft creative sales strategies to align with the hotels’ current and future identities. Collaborate with a supportive, innovative team focused on delivering measurable results. Who You Are A Marriott sales pro with experience managing accounts and familiarity with Marriott tools and systems. A relationship-builder with a proven track record of exceeding sales goals. Energized by innovation and transformation, thriving in environments that reward creativity and forward thinking. Self-motivated with an entrepreneurial mindset, ready to take ownership of your accounts. Why Pyramid Global Hospitality? Why Now? Pyramid Global Hospitality is a recognized leader in hotel and resort management, known for its innovative approach and dedication to excellence. Joining Pyramid means access to world-class resources, professional development opportunities, and the chance to work with some of the most exciting hotel transformations in the industry. This isn’t just another sales job—it’s your opportunity to grow with Pyramid, represent iconic properties as they enter a bold new chapter, and help shape the future of two of Chicago’s most exciting destinations. Qualifications Typically 3-5 years in sales, preferably within hospitality or a related industry. A bachelor’s degree in Hospitality, Business, or a related field is preferred. Strong negotiation, networking, communication, and presentation skills; proficiency in CRM software and hotel booking systems. Understanding of hospitality industry standards, sales cycles, and seasonal trends. Willingness to travel, work extended hours, and participate in events or trade shows as required. Compensation Range The compensation for this position is $70,000.00/Yr. - $95,000.00/Yr. based on qualifications and experience.
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