The Compl Bus Control Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Strong communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.

Responsibilities:

Participates from inception through implementation, in cross-functional or cross business issues designed to ensure business compliance with laws, regulations, and policy requirements across key/complex risk levels.Responsible for managing team workflow, confirm tasks are meeting timeliness and accuracy.Looks for ways to improve the current process and share best practices with senior leadership.Participates in senior leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed.Assists senior level management in gathering data and information for executive level reporting and to take ownership of specified projects and tasks.Implement solutions to improve effectiveness and results Ensure a culture of accountability, integrity and respectEvaluate cost/benefits, make recommendations, develop and oversee implementation plansProvides judgment based on analysis of factual information in complicated and unique situationsLead a team who is responsible for completing all types of projects (organizationally, regionally or product-wise) from an issue/project perspective; regular engagement with Senior Business Level Officers, Legal, Risk, and Compliance regarding complex matters.Exercise full leadership and supervisory responsibility.Analyze and identify risks based upon information provided when reviewing or adding new reviewsAct as a consultant to the business regarding process improvements for quality reviewsEnsure appropriate controls are in place for all work performedDrive corrective actions and develop corrective action recommendationsHelp drive consistency between the functions of Credit Operations through quality reviews, control reviews, audit feedback and resultsHas the ability to operate with a limited level of direct supervision.Can exercise independence of judgement and autonomy.Ability to manage teams. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards

Qualifications:

5-8 years of experience leading teams preferredAbility to analyze results and identify strengths and opportunitiesExperience in creating and implementing processes that result in improved business performanceAbility to work independently, prioritize and work diligently under pressureAbility to effectively communicate with multiple lines of business and multiple layers of managementCredit Operations experience requiredInterpersonal skills and ability to work well in a team environment collaborating across diverse groupsNavigates complexity to create clear, often unique solutionsDemonstrate exceptional organizational skillsPerformance record with a history of increased responsibility, and task / project deliveryProven ability to make sound business decisionsSuperior execution skills with a focus on clear, realistic action steps and timelinesProven ability to communicate business rationale to internal and external counterparts

Education:

Bachelor’s/University degree or equivalent experience

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Job Family Group:

Compliance

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Job Family:

Business Control

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Time Type:

Full time

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Primary Location:

San Antonio Texas United States

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Primary Location Full Time Salary Range:

$79,120.00 - $118,680.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Mar 10, 2025

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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