Serves as a compliance risk officer for Surveillance Intelligence Unit (SIU) within Independent Compliance Risk Management (ICRM)’s Surveillance and Employee Compliance team responsible for the design, implementation, and oversight for controls and solutions supporting Surveillance, Employee Compliance and Control Room teams, designed to detect behaviors that may violate regulatory rules or internal policies and procedures, as well as controls' design and execution consistency and cluster-specific relevancy. The ICRM Global Surveillance and Employee Compliance program encompasses a number of portfolios including trade surveillance, e-communications and voice surveillance, employee personal trading, information barrier surveillance and control room related controls, registration and licensing, and mandatory absence. The program is structured around the risks that can be manifested and contextualized through the data. **Responsibilities:** + Creating, enhancing and implementing compliance controls covering control room. Improving compliance tools, platforms and applications by coordinating with Technology on the timely implementation of enhancements and proactively addressing potential issues. + Gathering, reviewing, investigating and analyzing control room related data as well as responding to regulatory inquiries from each of the major regulatory bodies (e.g. FINRA, SEC, CFTC). The response process includes compiling all requested documentation, analyzing the results to identify potential issues, escalating potential risk issues to the appropriate coverage areas and providing input on potential corrective action plans designed to address issues that are identified. + Participating in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments. + Other responsibilities include: overseeing the monitoring to adherence to ICRM’s Risk Policies and relevant procedures; preparing, editing and maintaining Compliance program related materials; interacting and working with other areas within Citi, as necessary; and keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas. + Interacting with global counterparts in regards to the governance of their respective control room controls and processes. Ensure global consistency in control execution, while maintaining local relevancy and adherence to regulatory expectations. + Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. + Additional duties as assigned. **Qualifications:** + 10+ years of Control Room experience + Expertise of Compliance laws, rules, regulations, risks and typologies + Ability to organize workflow, ideas and materials + Experience with drafting Business Requirement Documentation (BRD) and ability to articulate business, compliance and regulatory concepts/requirements to technology counterparts + Excellent written, verbal and analytical skills + Must be a self-starter, flexible, innovative and adaptive + Self-motivated and detail oriented + Advanced presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging + Ability to work collaboratively with regional and global partners in other functional units; ability to navigate a complex organization; to influence and lead people across cultures at a senior level + Experience in managing regulatory exams and relationships with examiners, auditors, etc. + Awareness of regulatory requirements including local and US laws, international and industry standards + Advanced knowledge in area of focus **Education:** + Bachelor’s degree; experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof; experience in area of focus + Advanced degree is a plus This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. + Drive globalization of the Control Room program, including overseeing development of globally consistent procedures and operating model + Ownership of global team training program, both for on-boarding of new joiners and for ongoing development of existing team members + Oversight of Control Room system development, including decision-making responsibility on prioritization of enhancement requests and finalization of requirements + Acting as senior escalation point, alongside senior management of location-based teams, to provide advice and credible challenge to stakeholders on application of relevant policy requirements + Identifying and implementing opportunities to simplify and improve operational efficiency of the global team + Key contact for coordination of internal audit, external audit and regulatory requests. ------------------------------------------------------ **Job Family Group:** Compliance and Control ------------------------------------------------------ **Job Family:** Business Control ------------------------------------------------------ **Time Type:** Full time ------------------------------------------------------ **Primary Location:** Jersey City New Jersey United States ------------------------------------------------------ **Primary Location Full Time Salary Range:** $163,600.00 - $245,400.00 In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire. ------------------------------------------------------ **Anticipated Posting Close Date:** Nov 24, 2024 ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review **Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm)** . View the "EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) " poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCP\_EEO\_Supplement\_Final\_JRF\_QA\_508c.pdf) . View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeo\_aa\_policy.pdf) . View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf) Citi is an equal opportunity and affirmative action employer. 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