Nexus-Woodbourne is seeking a Compliance Coordinator to ensure adherence to regulatory guidelines, conducting audits and managing compliance with Federal, State and Local regulations.

Position Summary:    The Compliance Coordinator supports the agency in assigned areas of compliance to ensure all licensing and regulatory agency monitoring and reporting requirements are satisfied. 

Starting pay range at $60,000.00 - $68,000.00

Primary responsibilities:

Data Maintenance, Reporting & Input

Ensures periodic regulatory data reporting requirements are met.  This may include reporting client and service data into specific external systems or completing spreadsheets or other forms containing client data as required by regulators or funders. Regular reporting may be weekly, monthly, or another schedule. Support data quality for reporting by providing training to staff for correct entry of incident or other data when needed. Complete follow-up on incident reporting tasks of clinical or program staff when needed. Make or send licensing queries, transmit accreditation proof, or other forms of agency regulatory status as needed.

 Surveying, Audits & Compliance

Assists agency in preparation for audits or reaccreditation including but not limited to: file organization, file review, follow up with monitoring agencies, and communication with regulatory entities. Support agency leadership with correcting small-scale agency licensing violations identified through audits, reaccreditation, and licensing renewals.  Assists with investigations by coordinating visits and providing evidence when requested (e.g., provides client rosters, present video footage, client files, etc.) Provide summary reports of findings from client, family, or stakeholder surveys. Facilitate or co-facilitate, as appropriate, agency committee meetings that are required under regulatory statute (e.g., agency risk management meetings).

 Client File Monitoring and Maintenance

Perform file review to ensure all required documentation and filing requirements are met. Audits and prepares client files for closure.

 Clerical & Admin Support

Assist agency staff with the tracking for agency policy & procedure review and maintenance. This may include but is not limited to standard operating procedures (How To guides). Provides additional administrative support with special projects for agency departments and/or the Home Office Quality and Outcomes department or as requested and required. Ensures the confidentiality of client information issues in compliance with all licensing regulations, Nexus policy, accreditation, and HIPAA guidelines. Responsible for navigating, updating, and reviewing files in the Electronic Health Record.

Supervision (as applicable), of administrative assistant staff at the agency.

Attend staff meetings and training sessions as required by Nexus. Understand and support the Nexus philosophy and treatment modalities.

Understand, upload, and comply with all Nexus policy and procedures regarding client confidentiality.

Additional Duties as assigned.

Required Education and Licensure:

Bachelor’s degree from an Accredited institution.  1+ year of Quality Improvement experience, including knowledge of health care and regulatory compliance standards. Advanced proficiency with MS Excel, CSV, and creating Pivot Tables. Proven critical thinking and problem-solving skills, with the ability to analyze and organize complex data. Experience performing Audits, developing Corrective Action Plans, and managing Regulatory requirements. Valid driver’s license required. Must meet state regulating agency and Home Office driving requirements.

Preferred Education and Experience:

2+ years of Quality Improvement experience including creating, interpreting, and managing Data Analytics. Experience working in the field of Heatlh Care, Social Services, Non-Profit, or Juvenile Rehabilitation Programs.

ICARE Values & Behavioral Competencies:

Innovation: Leading the way and implementing creative, cutting-edge ideas and approaches. Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern. Agility: Exhibiting flexibility and adapting quickly. Responsiveness: Being quick, positive, and accurate. Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion:

At Nexus Family Healing, our voices and actions are focused on recognizing, affirming and respecting people of every race, ethnic background, socio-economic status, sexual orientation, gender expression and faith.

APPLY TODAY TO BE CONTACTED TODAY BY OUR RECRUITING TEAM! When you work at Nexus, you have the opportunity to changes lives - including your own. 

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